CARLISE

PARKER

*** **** ** ******* ** *****

adve7k@r.postjobfree.com

H:803-***-****

C:803-***-****

Summary

I have years in customer service in person greeting and assisting customers with transactions and finding products, as well as working from home as well doing inbound and outbound calls, data entry, take customers payments and chat and email as well. I am also a hardworking and reliable worker with a strong background in operating cash registers, stocking merchandise and keeping areas clean and neat as well. I am highly organized, proactive and punctual with team oriented mentality.

Willing to relocate: No but willing to work from home

Authorized to work in the US for any employer

Education

Orangeburg Wilkinson High School- Orangeburg Sc

Graduated: June 2012

Diploma

Experience

Skybridge America

Outbound Customer Representative-(work from home) (08/2022)-present

-take outbound calls

-set appts

-input members information to get them set up for healthy home visits

Result Cx

Hulu Tier 1 customer support-(work from home) (02/2022-07/2022)

-assist customers with their Hulu needs

-take customers payments

-offer customers to upgrade their services

Health insurance agent-(work from home)

-took the class to get certified to be a health insurance agent

-took for a month with pay apart of working at cx

InfoCision

Outbound and Inbound Sales(07/2021-01/2022)

-take outbound calls

-sell internet

-sell mobile

-take inbound calls

-respond through chat and email

-handle customer service needs

Conduent

It tech (05/2021-07/2021)

-handle technical problems with electronics

Allied Air

Production Assembler(04/2018-04/2019)

-inspected production equipment, troubleshoot problems and completed minor repairs to maintain functionality

-trained new employees on positions and support team efficiency

-cleaned work areas regularly to keep team efficient and eliminate any safety concerns

-cleaned work areas following each shift by removing debris and trash and sweeping up meal parts

-assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion

-created and maintained production schedules based on employee productivity, company needs and seasonal plans

Family Dollar

Cashier associate-(08/2018-02/2019)

-maximized customer satisfaction by assisting customers, complete purchases, locate items and sign up for rewards programs.

-trained new team members in cash register operation, stock procedures and customer service

-maintained flexibility to work varied schedules, including nights and weekends

-drove sales and add on purchases by promoting specific item options to customers

-presented friendly and positive attitude while communicating clearly with customers and colleagues

-helped customers find specific products, answering question and offering advice

-maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers

Walmart Neighborhood Market

Overnight Stocker-(06/2016-12/2016)

-prepared products for sales floor by adding tags and reading pallets or restocking

-stocked pallets throughout shift to keep warehouse clean, maintained and organized

-removed products from boxes and placed on shelves in an organized manner according to the layout guidelines

-assessed floor displays to determine which merchandise required restocking

-reset merchandise throughout assigned section to give shelves and racks professional appeal

-assisted customers based on currently available product, promotional and policy information

-pleasantly helped customers by finding requested items, boosting store revenues and improving retention areas.

Skills

*assembly worker *line worker *typing *outbound caller and sales *inbound caller and sales *in person sales *customer services * email and chat agent *telemarketing *salesforce *it support *cold calling

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