Customer Service Interviewer

• Teresa Weeks •

443-***-**** • ************@*****.***

Professional Summary

Possesses over 28 years of experience in the Mechanical Maintenance Industry as a Finishing Technician, Small Engine Repair Technician, and an Installer.

Expertise in quality control testing.

Demonstrated success at writing new protocols for state equipment maintenance. Skills

• Parts inspection & assembly & quality control

testing

• Soldering

• Equipment maintenance & diagnosis

• Inventory

• Record keeping & Writing protocols

• Internal & external customer service & great attention to detail

• Basic knowledge of electricity

• Expertise in the use of electric & pneumatic tools Work History

Repliform, Inc. // Halethorpe, MD

Finishing Technician // October 2010 – Present

• Polish, brush, and add patina to 3-D plastic parts.

• Prepare plastic parts for plating and finishing.

• Inspect, measure, or test completed metal workpieces to ensure conformance to specifications, using measuring and testing devices.

• Assemble, align, and clamp workpieces into holding fixtures to bond, heat-treat, or solder fabricated metal components.

• Special accomplishments:

o Celebrated the company’s milestone of making $1 million. o Accomplished transitions between buildings after a major warehouse fire. Maryland State Highway Administration // Baltimore, MD Heavy Equipment Mechanic III // February 1987 – May 2006

• Repaired and maintained landscaping equipment, motor vehicles, and heavy equipment.

• Worked with vendors, for parts ordering, and inventory control.

• Tested mechanical products and equipment after repair or assembly to ensure proper performance and compliance with the manufacturer’ specifications.

• Operated and inspected machines or heavy equipment to diagnose defects.

• Conserved accurate and up-to-date records for all repair requests.

• Maintained a CDL B licensure from February 1987 – June 2008.

• Special accomplishments:

o Helped the District Office to create a protocol for maintenance on state equipment. Boosted employee morale with this process.

Sears Automotive // Glen Burnie, MD

Auto Repair Installer // August 1980 – February 1987

• Performed maintenance procedures and repairs on cars, vans, and light trucks.

• Installed tires, batteries, exhaust parts, and front-end parts. Education

High School Diploma // June 1976

Glen Burnie High School // Glen Burnie, MD

Occupational Certifications

ISO Certification

AS9100 Certification

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