Data Entry Store Manager

JENNIFER CHANDLER

**** ****** ***** ****. **** **2 McKinney, TX 75070

Phone: 318-***-**** Email: ****************@*****.*** PROFESSIONAL PROFILE

Results-driven, organized, and detail-oriented professional with 12 year’s experience in managing operations, budgets, inventory, and schedules. Self-starter with expert level written and verbal communication skills and an exceptional ability to convey goals. Forward-thinker with proactive approaches to problem-solving and strong decision-making capability, who actively seeks opportunities and proposes solutions which benefit all parties.

Daily Operations Management Customer Service Staff Training People Management Inventory Meetings & Calendar Management Records Maintenance Filing Data Entry MS Office Suite Interpersonal Skills Communication Relationship Building Time Management Leadership PROFESSIONAL EXPERIENCE

Tecovas, Dallas, TX September 2019- Current

STORE MANAGER

Skillfully manages a team of 25 employees and runs a $8 million a year store. Consistently being the top store in sales out of twenty stores nationwide. Consistently maintains a store budget. Generates consistent consumer experiences.

• Created and implemented operational documentation to manage day to day operations to ensure all company-wide and store-wide polices are followed.

• Through consistent feedback and development, implemented succession planning for each employee’s growth and development for their careers internally and beyond.

• Processes payroll, ensuring time cards are accurate and approved weekly while consistently tracked and maintained labor percentages to maximize profitability.

• Maintained a well-educated team that excels in consumer engagement and is receptive to feedback.

• Collaborated with corporate partners across all departments to ensure that there was ample information to provide the retail field teams to maintain engaging, experimental shopping experiences within the store

• Recruited, interviewed and hired top tier talent with a focus on consumer experience and brand relatability.

Coach, Allen, TX February 2017 - September 2019

ASSISTANT STORE MANAGER /HR MANAGER

Successfully co-managed a $16 million a year outlet location. Responsible for HR which consisted of finding, training, and coaching talent to consistently hit their weekly and monthly sales metrics.

• Managed the talent acquisition cycle, from interview process to hiring and training.

• Completed all i9 forms and answered all questions about benefits and helped staff enroll.

• Filled out monthly reviews for the new hires to coach them on how to successfully achieve and maintain the monthly metrics.

Jennifer Chandler Page 2 of 2

SunGlass Hut, Allen, TX June 2015 – November 2016

STORE MANAGER

Successfully managed a $1.5 Million outlet store and delivered consistent, positive results. Promoted operational excellence through a strong commitment to employee training and development.

• Managed daily store operations, developed strategies to achieve financial results, and continually identified opportunities to achieve personal, team, and store goals

• Cultivated customer relationships by recognizing needs and providing appropriate solutions

• Communicated to the team all sales goals, objectives, and information regarding promotions, contests, and incentives

• Improved shrink from 4.8% to 2.5%.

BCBG Max Azria, Allen, TX December 2012 – June 2016 STORE MANAGER, Allen Outlets

Managed a team of 12 associates delivering $1.5 million in annual volume. Conducted audits for compliance with company and store policies and procedures.

• Achieved store sales goals and maximized store sales; measured and monitored sales progress and results against key targets

• Oversaw floor operations and ensured high performance and exceptional customer service

• Provided leadership and coaching to all personnel; administered performance evaluations as well as managing any disciplinary actions

• Ensured corporate communications to staff in a timely manner and in accordance with company policy

Hollister / Abercrombie & Fitch, Midland, TX; Shreveport, LA February 2010 – October 2012 STORE MANAGER, December 2011 – October 2012

Delivered consistent gains and managed a store generating $1.4 million in annual sales. Consistently met and exceeded sales goals.

• Analyzed reports and data to determine the needs of the business and set business strategies; controlled store expenses and maintained budgets, continually striving to reduce costs

• Continuously motivated sales staff to meet assigned productivity goals; demonstrated leadership for staff by playing an active role in floor operations

• Ensured all associates provided the highest level of customer service and utilized company techniques.

ASSISTANT VISUAL MANAGER, February 2010 – December 2011 Implemented and maintained all merchandising directives and ensured execution of effective merchandising strategies.

• Ensured presentation of all displays, fixtures and all visual areas were reflective of current visual direction

• Identified and communicated product concerns in a timely manner and communicated inventory needs to support the business goal

• Conducted bi-weekly merchandise display calibration ensuring all corporate standards were adhered to

EDUCATION

East Texas Baptist University,

BACHELOR’S DEGREE, 2009

• B.S. Kinesiology

Jennifer Chandler Page 2 of 2

• Minor: Biology

Contact this candidate