Data Entry Specialist

ABEL O

Dallas, ***** Texas

Mobile Telephone: ***.434. 8013 Email: ***********@*****.***

EXPERIENCED TRAINING & Data Entry SPECIALIST

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Highly organized and detail-oriented, excellent written and verbal communication skills, I can utilize my strong organizational and communication skills proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint, ability to work independently with minimal supervision, ability to multitask and prioritize tasks effectively, experienced in data entry and record keeping, knowledgeable in customer service principles and practices experience enter customer orders into the company database accurately and efficiently, verify accuracy of data entered by comparing it to source documents and also maintain records of all transactions for future reference., respond to customer inquiries regarding order status. Receptionist/administrative assistant answered incoming calls from customers and provided assistance as need. assisted with filing paperwork, data entry, mail sorting, scheduled appointments for clients as requested.

Mentoring Building Effective Relationship

Servant Leadership Agile & Scrum Methodology Team building.

Excellent Communication

Conflict resolution

Business Process Outsourcing

Customer Service & Support

Excellent Interpersonal Skills

Strategic Planning

Scrum Fundamentals Certified (SFC)

Software Competencies:

MQC, Microsoft Suite (Word, Excel, Power point, Access, Project), Jira, MS office 365,

Trok Technology Dallas, Texas Nov. 2021– Present

Role: Data Entry

Perform data entry of customer information, entry of customer orders, invoices, payment and returns.

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Perform data entry of customer profiles, contact information, service requests, customer service orders.

Perform data entry of customer service invoices, service payments, service returns, credits.

Perform data entry of customer service complaints, service surveys, Perform, service feedback, profiles and contact information.

Reading, understand, and follow oral and written instructions.

Data entry administrative and fast leaner,

Future Ideal. Sunnyvale, Texas Mar. 2020 – Oct. 2021

Role: Customer Representative

Provide feedback on products and services, answer questions about products and services, provide opinions on products and services.

Complete online surveys, provide feedback on advertisements, test new products and services, feedback on websites.

Provide feedback on apps, feedback on marketing campaigns, customer service, feedback on user experience, provide feedback on product design, feedback on product packaging, product features.

Provide feedback on product pricing, and on product promotions.

Provide feedback on product placement, launches, on product reviews, feedback, demonstrations, and demonstrations.

PROFESSIONAL SUMMARY

CORE COMPETENCIES

CERTIFICATIONS

TECHNICAL ADDENDUM

PROFESSIONAL EXPERIENCE

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