Customer Service Assistant Manager

Curriculum Vitae

Mahboobeh Vaziri

Contact Information

Address: *** **** ***, **** *, Oakland, CA 94601

Phone: 510-***-****

Email: advdxk@r.postjobfree.com

Summary Highly motivated and experienced business professional with a strong background in marketing and sales, customer service, and human resource management. Proficient in Spanish, with excellent communication and interpersonal skills. Passionate about business intelligence and project management. Educational Background & Qualifications

• Business Marketing Diploma, Diablo Valley College (DVC)

• Small Business Management/Entrepreneurship Certificate, DVC

• Bachelor of Business (B.Sc.), Management, Islamic Azad University (IAU), Tehran, Iran, 2003-2006

• Diploma, Sciences, High School, Tehran, Iran, 1995-1999 Skills & Abilities

• Marketing & Sales: Successful track record in sales and marketing, with experience in account management and customer service.

• Project Management: Experienced in project planning, execution, and closing, with a focus on defining project goals, building comprehensive work plans, and managing budgets.

• Customer Service: Strong interpersonal skills, with a commitment to providing excellent customer service and building positive customer relationships.

• Human Resource Management: Responsible for HR duties, including payroll, ordering, scheduling, and document management.

• Proficient in Windows, Internet, MS Office.

Certifications

• Sexual Harassment for All-State in the USA (for Managers and Supervisors)

• ABC Certificate (Alcoholic Beverage Control)

• Welding Information

Work Experience & Project History Profile Before immigration

• Accountant, Iran Yasa, Sam Electric, Iran Golab, Iran, 2000-2005

• Sales Expert, Fan Iran, Iran, 2005-2007

• Sales Coordinator Manager, Kavosh Joosh Co., Iran, 2007-2013 (Project Control and Assessment Plan in Production Line)

• Sales Manager, Canadian Welding Technology (CWT), Iran and USA, 2014 After immigration

• Cashier, Bongo Burger, USA, 2015

• Assistant Manager, Barney's Gourmet Hamburger, CA, USA, 2016

• Manager, Barney's Gourmet Hamburger Solano and Berkeley, CA, 2018-Present

(payroll, ordering, scheduling, documentary, customer service)

• HR Person, Barney's Hamburger Inc., All Locations, 2018-Present

• Outside Sales and Marketing, Sysco San Francisco, November 2021-Present Research Area of Interest

• Customer Relationship Management (CRM)

• Research Methods

• Business Intelligence

• Project Management

References

• Professor Bob Eddy (advdxk@r.postjobfree.com, advdxk@r.postjobfree.com)

• Professor Allan Lacaya (advdxk@r.postjobfree.com)

• Professor Linda Tran (advdxk@r.postjobfree.com)

• Hamed Mohammadbagher (advdxk@r.postjobfree.com), Current GM

• Masoud Rahman (advdxk@r.postjobfree.com)

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