Warehouse Associate Delivery Driver

Maxwell Mugendi

Fort Lauderdale, FL ***** 754-***-**** ***********@*******.***

Professional Summary

Organized and dedicated prospective customer service professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Skills

Adaptability and Flexibility

Inbound and Outbound Calling

Service-Orientation

Strong Organizational Skills

Customer Service

Teamwork and Collaboration

Work History

Warehouse Associate, 04/2022 to 10/2022

Hansen Bro's

Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

Kept documentation and records accurate with latest data to prevent errors in processing or delivery.

Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.

Delivery Driver, 10/2020 to 03/2022

Doordash

Completed on-time deliveries by choosing best and most efficient routes.

Communicated customer complaints, requests and feedback to company management for swift resolution.

Maintained upbeat, positive attitude in busy, customer-focused environment.

Dispatcher 07/2018 to 06/2020

254 Express

Oversaw all communications within assigned tri state area.

Scheduled and arranged necessary repair work orders, service, and repairs.

Recorded information, while addressing all issues accurately by conferring with customers and resolving all problems efficiently.

Warehouse Associate, 04/2018 to 06/2018

Aerotek

Verified quantity and description of materials received by checking merchandise against packing list.

Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.

Recorded information, shortages and discrepancies to keep records current and accurate.

Education

High School Diploma

Mariner High School - Everett, WA

Gulf State College

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