Service Representative Delivery Driver

Tara Holland

Work History

Customer Service Representative/Sales

Interstate Trucker; October 2014 – Present

• Answer inbound calls concerning traffic violations

• Assist, research, and resolve questions and concerns on all issues

• Help truckers with legal assistance regarding violations

• Maintain appropriate records, reports, and updates to customer profiles Driver

Taytan Delivery; May 2013 – October 2014

• Delivery driver for car parts

• Pick up auto parts from warehouse and delivered them across Oklahoma

• Keep records of deliveries and a manifest

Customer Service

Xerox; January 2011 – October 2013

• Assisted customers with concerns regarding billing, technical issues, and other inquiries

• Contributed to departmental and center effectiveness and productivity through acceptable attendance and management of phone

• Averaged around 30-50 phone calls a day

Customer Service

TCIM Oklahoma City; June 2008 – December 2011

• Answered inbound calls from clients and upsold products

• Provided excellent customer service by answering questions and assisting clients

• Met sales target from cross selling products and services Education

High School Diploma

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