Finance Analyst Customer Service

* * * * * A L L A L I L Y LN, E AGLE R I VER, W I 5 4 5 2 1

P H ONE ( 7 1 5 ) 525- 2 4 8 7 • E- MAIL KHARTUNG1515@GMAIL.C OM K R I S T I N H A R T U N G

EDUCATION

Masters of Public Administration, Keller Graduate School of Management – 2005

Bachelors of Arts, Roosevelt University – 2002

PROFESSIONAL EXPERIENCE

2002-present DeVry University Naperville, IL

Senior Finance Analyst

Full knowledge of Federal Title IV policies and procedures

Train and Mentor new department hires

Responsible for Managing Multiple Projects

Coordinate Student Account Financial packages

Responsible for reviewing and managing accounts processed by Student Finance Reps

Have written Title IV Policies and Procedures

Subject Matter Expert in Withdrawals and R2T4

Responsible for handling all questions regarding Audits

(internal and external)

2010-2011 JC’s Market & Café Roselle, IL

Service Desk Manager

Opening and Closing Duties

Managing cashiers

Customer Service

REFERENCES

Deej Epperson, Senior Finance Analyst, Devry University 815-***-****

Lauren Koziel, Student Finance Analyst II, Devry University 630-***-****

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