DWAYNE LITTLE

**** ***** **. *.*. Apt.*,WASHINGTON D.C. 20020 202-***-**** advdsq@r.postjobfree.com

●A talented, motivated, and accomplished Customer Service professional with extensive skill and experience in Maintenance and Management.

SUMMARY OF QUALIFICATIONS

●Over 10 years of maintenance and management experience.

●Outstanding ability to meet customer service goals.

●Exceptional problem-solving skills.

●Ability to multi-task and learn new tasks quickly.

●Develop, maintain, and strengthen business relationships with clients.

●Organized

PROFESSIONAL EXPERIENCE

KITCHEN MANAGER- PO BOY JIM BAR & GRILL 9/18 - PRESENT

●Coordinate assignments of cooking personnel in order to ensure economical use of food and timely preparation.

●Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity.

●Manage all concerns, issues, complaints, compliments, and or suggestions.

●Rotates product according to “First In, First Out” to maintain shelf-life stanMinimizes waste of product.

●Labels all food items for food safety and shelf-life standards.

●Understands and complies with food safety and temperature standards.

●Communicate effectively both oral and written with customers, employees, peers and upper management

GRILL COOK- XM SATELLITE BUILDING-CAFE 8/16- 2/18

●Greet and provide quality customer service to all customers

●Prepares all food items to order, following standard recipes and procedures within specified time limits.

●Preps assigned items

●Keeps the Grill Area neat, clean and sanitary.

●Stocks/restocks items on line according to specifications.

GRILL COOK - UNIDINE 2/15- 8/16

GRILL COOK - GPO Cafeteria 6/12- 2/15

·Greet and provide quality customer service to all customers

·Prepares all food items to order, following standard recipes and procedures within specified time limits.

·Preps assigned items.

·Washes and cleans raw food products.

·Grills raw and prepare foods to order and to requested temperature.

·Accepts or rejects ingredients based on quality and quantity.

·Cuts or portions of meat, fish and poultry.

·Communicates Management and co-workers throughout the shift regarding status of orders and availability of product.

·Rotates product according to “First In, First Out” to maintain shelf-life stanMinimizes waste of product.

·Labels all food items for food safety and shelf-life standards.

·dards.

·Logs and discards all products not used by the end of the shift on the “use by” date.

·Keeps the Grill Area neat, clean and sanitary.

·Cleans, organizes, and maintains walk-in refrigerator, reach-in refrigerator, cooler drawers, prep, and dry storage area.

·Stocks/restocks items on line according to specifications.

STORE MANAGER- PBE SUBWAY AND DUNKIN DONUTS 2/01-4/12

·Provide Outstanding Customer Service

·Communicate effectively both oral and written with customers, employees, peers and upper management

·Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity.

·Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted.

·Coordinate assignments of cooking personnel in order to ensure economical use of food and timely preparation.

·Investigate and resolve complaints regarding food quality, service, or accommodations.

·Schedule staff hours and assign duties.

·Host weekly meetings

·Manage all concerns, issues, complaints, compliments, and or suggestions.

·Maintain a safe and clean work environment

·Perform all other duties assigned

manager –taco bell 3/00-2/01

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