Support Specialist Customer

Philanda Lynch

*** ***** *** ******

Mt. Vernon, NY 10550

(772) 404 - 9753

*****************@*****.***

Summary

As a motivated individual, I am eager to enter the workforce and gain hands-on experience. I believe that this exposure will not only enhance my personal growth, but also contribute to the success of the company I hope to join. My skills and abilities, combined with my eagerness to learn, make me a strong candidate for any opportunity. I am confident that I can bring value to your team.

SKILLS

●Strong leadership qualities with the ability to inspire and motivate team members

●Proven ability to excel under pressure and make quick, effective decisions

●Effective communication skills, with the ability to clearly convey information and ideas to a variety of audiences

●Specialized training in providing support and coaching for mothers experiencing postpartum depression and baby blues

●Committed to being a supportive and compassionate caretaker, both in personal and professional settings.

EXPERIENCE

Volunteer Caretaker - Caretaker

January 2022 -- PRESENT

●Promote safety and well-being for the care recipient

●Manage medication

●Assist with daily living activities

●Provide emotional support and companionship

●Maintain confidential and professional demeanor.

Spotify, Remote - Customer Support Specialist

February 2020 - February 2021

●Respond to customer inquiries via email in a prompt and professional manner.

●Utilize effective problem-solving techniques to resolve customer issues quickly and efficiently.

●Stay updated with company products and services to accurately address customer inquiries.

Price and Son's Funeral Home, Montego Bay- Assistant

2015

EDUCATION

Herbert Morrison Technical High School - Diploma

September 2012 - July 2019

Corinaldi Avenue Primary School - Certificate of Completion

September 2006 - July 2012

Montego Bay Infant School - Certificate of Completion

September 2004 - July 2006

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