Property Manager Community
Resume:
Velma Lott
Property Manager
San Antonio, TX ****0
*********@*******.***
Authorized to work in the US for any employer
Work Experience
Community Manager
Related Property Management - San Antonio, TX
October 2019 to Present
• Direct day-to-day property management operations to ensure financial targets and compliance standards are met.
• Set annual property budget in partnership with Regional Manager.
• Develop and execute SMART action plans to improve property revenue and minimize controllable expenses; ensure property performs at or exceeding annual budget.
• Hire, train, develop, and manage property team members to maximize performance.
• Process Recertification's, IR, Transfers, IC, IT
• Lead consistent team communication and host team meetings to align toward business goals.
• Manage resident relations and requests, including conflict resolution, while maintaining a strong sense of community.
• Oversee and provide guidance to maintenance staff; manage invoice and payment processing.
• Monthly Reports, process rent, evictions, applicant applications, move ins, move outs, send files to collections, process bills, work orders, vendor relations, inspect make readies.
• Manage compliance requests from government/regulatory agencies in partnership with Regional Compliance team.
• File Audits, MOR, REAC inspections, Annual inspections
• Other job duties as assigned by Regional Manager Community Manager
SAHA - San Antonio, TX
October 2018 to October 2019
• Inspect property on a daily basis to ensure all aspects of the property and curb appeal meet SAHA standards.
• Renders the community curb appeal in a condition that is enticing to client traffic and exceeds the neighborhood market.
• Inspect aged and/or selected vacancies on a weekly basis to monitor upkeep and ensure SAHA make- ready standards are being met.
• Monitors occupancy and advises Supervisor of any problems areas.
• Oversees and manages the details of apartment turnarounds and contractor work.
• Ensures compliance with existing SAHA policy for apartment turnaround times.
• Maintains collections above the minimum standards established by the housing authority or in accordance with the guidance provided by the Housing Director.
• Maintains and updates the Status Board, Ready Board, and On Notice Board, if applicable.
• Reviews all requests for transfer, walks units as required; and ensures a resident history review is completed by management prior to transfer being approved.
• Coordinates, prepares and submits marketing reports as requested by the supervisor; including but not limited to the following: weekly traffic reports, weekly occupancy reports, captured percentages and weekly management reports.
• Maintains approved budgets and requests the appropriate Housing Director or Assistant Director's approval for all needed budget deviations.
• Inspects apartment upon move out; determine charges (if any) to resident.
• Consults with supervisor on any repairs or replacements over $500.
• Prepares and submits budget variance reports, executive summaries, budget forecasts and month- end accounting and rent reports.
• Trains, manages, and counsels on-site staff. Consults with supervisor regarding special circumstances or issues that should be elevated to a higher authority.
• Analyzes monthly performance and budgeted projections, discusses strategies with assigned supervisor and communicates to others as needed or requested.
• Communicates through weekly staff meetings the strategy changes for the coming week, short and long term goals for community operation.
• Establish schedules of on-site leasing personnel, service technicians, groundskeepers.
• Ensures proper coverage during office hours. Coordinates and approves PTO requests.
• Conducts annual employee performance reviews; makes recommendations for assigned staff's merit increases, promotions and performance evaluations as necessary.
• Performs other related duties as assigned.
Property Manager
Lakefront Apartments - Shreveport, LA
April 2016 to June 2018
I currently manage 140 conventional units. My job duties include, leasing units, bills, budgets for the property, move ins and move outs, collect rent, schedule vendors, payroll, making sure we stay in compliance with fair housing rules, after hour answering service, collect money from washer and dryers, evictions, make sure all collections are sent to collection agency, work orders, tenant concerns. Property Manager
Fairfield Property Management - Shreveport, LA
January 2012 to May 2015
• Manager at a Multi Family Property.
• Show apartments
• Maintain a professional atmosphere for employees and tenants
• Schedule and coordinate staff meetings, vendors and contractors
• Check emails daily
• Post purchase orders
• Rent collection
• File evictions for non payment of rent
• Supervise employees
• Hiring and Firing and training new employees
• Unit Inspections
• Ensure Fair Housing codes are observed
Property Manager
Standard Enterprises Inc - Shreveport, LA
July 2007 to January 2011
• My job duties included, managing three multi family apartment complexes. (Villa Marquis 1&2 and Brookwood Plaza)
• Open office promptly every morning
• Staff meetings every Monday
• Unit inspections
• Rent Collections
• Oversee leasing activity
• Bank deposits daily
• Send move out paper work to collection agency
• Conduct background checks, and credit checks
• Hire and fire staff, train staff
• Organize events for residents
• Weekly occupancy report
Office Manager
Computer Concepts - Shreveport, LA
July 2005 to September 2007
• Open and close computer store
• Money Handling
• Coordinate appointments for Computer Tec
• Sales, of computer equipment
• Purchase orders
• Answer phone lines
• Bank deposits
• Quote prices to potential customers
• Inventory of parts
• Housekeeping
• Filing invoices
• Train employees
Education
Gary Job Corps - San Marcus, TX
1995 to 1998
Skills
• HUD
• Tax Preparation
• Property Management
• Real Estate
• Yardi
• Marketing
• Office Management
Certifications and Licenses
COS
February 2014
Additional Information
Skills
• Budgeting and finance
• Strong verbal communication
• MS Word
• Excel
• Power Point
• Adobe
• MRI
• Onsite
• Boston Post
• Power Point, Quick books
• Trak1
• Project management
• Extremely organized
• Team leadership
• Data management
• Risk management processes and analysis
• Process implementation
• Powerful negotiator
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