Customer Service Store Manager

Bridget Siever

309-***-**** l *******.******@*****.***

I am a master of details, a natural driver with tasks and an excellent communicator. I thrive in fast paced situations, creating order out of chaos and connecting with people to drive business results. I have extensive experience in leadership, sales, retail and customer service that has built me into an organizational force. Looking to re-enter the workforce in a position that allows me to use my past experience in leadership and relationship building to create a new career for myself in the next chapter of my life.

EXPERIENCE

Career Pause to Raise my Family, 2014-Present

David’s Bridal, Bridal Consultant Paducah, KY

2013-2014

● Built instant rapport with brides to understand their vision and best meet their needs

● Generated high sales using my thorough knowledge of products and creative merchandising

● Maximized sales and created strong client sentiment through intentional follow up and care. Charming Charlies, Keyholder Paducah, KY

2013-2014

● Supervised the staff and provided consistent support and education in how to drive the success of the business

● Drove the customer experience and implemented preferred customer program to increase revenue

● Increased sales through strategic merchandising

Ulta Beauty, C0-Manager Kildeer, IL

2012-2013

● Managed all store operations, including sales, inventory control, employee relations and loss prevention.

● Directly owned the full life cycle of the employee experience for 50 people. Worked individually with each to develop their skill sets personally and professionally.

● Successfully nurtured vendor relationships and facilitated training to drive sales opportunities. White House Black Market, Store Manager Peoria & Deerfield, IL 2005-2012

● Effectively managed all store operations and consistently increased sales year over year

● Drove employee development by owning the full life cycle of employee experience, including recruiting and hiring.

● Worked closely with District Managers and other store managers to drive sales

● Coordinated and facilitated special promotions to best connect with customers VOLUNTEER EXPERIENCE

Dress for Success Board

Dress for Success helps women who are re-entering the workforce find appropriate clothes for interviewing and for work.

● Work directly with women to find clothes, creating relationships and inspiring confidence

● Led fundraising efforts through event planning and networking Saint Maria Goretti School

● Serve as a Classroom Volunteer - coordinate a variety of different activities throughout the year alongside the teachers and parents.

Saint Maria Goretti Church

● Served on the Welcome Committee - welcome new members, answer their questions and help connect them with opportunities in the church.

● Event planning support for multiple church events EDUCATION

Stephen’s College - Columbia, Missouri

Bachelor of Science Degree in Fashion Marketing & Management London College of Fashion - London, England

Study Abroad Program

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