Registration

SUMMER

DUGAN

***•***•**** *********@*****.***

SEDALIA, MO 65301

Skills Summary

Extremely dedicated, organized, and team oriented. Outstanding customer service, communication, and interpersonal skills. Highly proficient at assisting coworkers and customers utilizing best practices. Detail oriented with the ability to carry out tasks with minimal supervision. Strong organization, hardworking with multitasking and problem-solving capabilities.

Skills

•Microsoft and Excel

•Office Filing Scanning Faxing

•Customer Service

•Adaptability

•Dependability

• Time Management

•Critical Thinking

•Teamwork

Education

Lakeland R-III School District• HS Diploma

Experience

Golden Valley Memorial Healthcare

Centralized Scheduler/Referral Coordinator• 12/2020-12/2021 Performing a wide range of administrative duties to include referral processing, patient registration, verification of benefits, insurance authorizations, patient appointment scheduling, program communication to potential candidates, and communication with referral sources. Printing, scanning, faxing, and business professional incoming and outgoing telephone/email communication.

Patient Registration• 08/2019-12/2020

2

Greeting patients, verifying information, and checking them in for their appointment. Scanning insurance cards, handling copays, incoming/outgoing telephone calls, and directing patients to the correct waiting room.

Clinton Convenience• 05/2018-11/2021

Cashier

Greeting customers, cash handling, cleaning, stocking, and working close with vendors when bringing in our store orders.

Powell Meat Company• 04/2016-11/2018

Cashier/Office Assistant

Greeting and receiving customers in a welcoming manner. Serving customers by helping them select meat and/or side products as well as responding to any questions. Drive sales through engagement of customers, suggestive selling, and sharing product knowledge. Cash handling, weighing, packaging, and labeling meat. Assisting management in the office including; phone calls, cut sheets, and other basic office duties. USDA Carcass samples and other USDA duties. Shawnee Mound Bbq• 05/2018-12/2022

Server/Kitchen help

Greeting customers, placing orders, and serving lunch/dinner plates. Cash handling, cleaning, stocking, prepping plates, fryer experience, answering the telephone and placing to go orders.

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