PROFILE
Very fast learner, very fast paced. Able to multitask, time management efficient. Able to adapt to every environment. Team player but also self sufficient. Peer trainer and able to always evolve with new techniques/environment. My main goal is to continue to learn and move up constantly.
EXPERIENCE
Office manager/ Patient Care Advocate; Fort Lauderdale FL Sage Dental — 2019-Present
Started off as front desk receptionist doing check in, calling and confirming patients, uploading all their documents into their files. Moved up to Patient Care Advocate ( Treatment coordinator/ Assistant Manager) Which involved doing treatment plans, knowing PPO and DHMO insurance, dealing with all financial aspects and discounts. Having to explain in detail the doctor treatment plan and each procedure from General to Endodontist and also Periodontics treatment. 6 months later promoted to Office Manager which over seen 8 employees One doctor and two specialist, daily reconciliation and daily reports in regards to each provider. Handling new and past claims/ collections from past insurance or patient balances. Ordering for the office handling petty cash.
Advisor for APPLE INC. Boca Raton, Fl — 2017-2019
Advisor for clients needing assistance with their apple products. Training new advisors and constantly learning new technology and training clients and peers on the new products. Handling financial dealings and private information of the clients.
Server/ Bartender Cracker Barrel/ Sicilian Oven — 2017-2019
Both included getting customers, getting orders, running the floor by myself and handling up to 10 tables of customers at once, cleaning and bussing tables and opening duties and closing duties.
Server/Bartender Winghouse GRILL Cooper City FL — 2018-2019
Greeting customers, working behind the bar and managing a bar top solo. Being able to multitask collecting multiple payments at once. Doing daily close out for restaurant.
EDUCATION
Broward college AA- 2014-2016
REFERENCES
Shannon Desouza - Previous Manager/ Peer 15+ years 561-***-****
Ashley Smith - Peer Manager 1 year 954-***-****
Idalis Bogle- Peer 7+ years 954-***-****
SAVANNAH GOTAY
*************@******.***
4731 NE 21st Terrance Apt 2 Lighthouse Point, Fl 33064