ABDIFATAH OSMAN
***BerryStreet***A,St.paul,Minnesota,55114,US • 1-612-***-**** • advdob@r.postjobfree.com
Professional Summary
Delivering with a strong work ethic, interpersonal skills, and experience in customer service.
Skills
Artist
Author
Management
Community leadership Driving Deliveries
Heavy lifting
Customer service
Store merchandise handling Customer needs assessment Order monitoring
Order taking
Staff training
Check cashing
Education High School - 2018
South high school - Sheboygan, WI Work History
Waiter - February, 2017 to June, 2018 Pizza Ranch - Sheboygan, WI
Home delivery scheduling Creative problem solving Security monitoring Cleaning procedures Exemplary communication Sales expertise
Basic math skills
Time management skills
Business Development
Coaching and mentoring Customer greeting
Written and verbal communication
Achieved customer satisfaction and reoccurring customers due to fast, friendly service. Caster - September, 2018 to March, 2020
Dutchland Plastics - Oostburg, WI
Facilitated casting in molds products by installing, maintaining, and making new plastic coolants, plastic chairs & plastic beds for prisons. Also operating oven arms as needed, at same time promoting Safety and quality of products.
Increased customer satisfaction by resolving Product or Service issues. Manager, Materials Management - January, 2021 to October, 2022
Kush art gallery - Minnespolis, Minnesota
Was in charge of the day-to-day operations for a 3 person team, which included supervision and assignment delegation. Offered suggestions on how to improve employee productivity and training.
Was in charge of personnel hiring, performance, and scheduling.
Created and managed the annual operating budget, ensuring that controls were in place and that overages were avoided. Trained and mentored new employees in order to improve team performance and meet daily goals.
Kept an eye on supplier operations to ensure quality, on-time delivery, and compliance with contract specifications.
Advertised job openings in local newspapers, used job boards, and shared information on social media platforms to recruit and hire qualified candidates to fill team vacancies.
Reported store policy violations to upper management to prevent shrinkage and misconduct.
Artist painter - February, 2011 to May, 2016
United Nations High Commission For Refugees - Addis Ababa, Ethiopia
Provided excellent service and attention when dealing with customers face-to-face or over the phone.
Collaborated with 5 other team members to meet strict project completion deadlines.
Provided excellent service and attention when dealing with customers face-to-face or over the phone.
Completed an average of 3 painting jobs, including event proposals, canvas painting letters and notices, working with Acrylic paint per day. Working for United nation high commissioner for refugees helped me achieve American dream.
Accomplishments
Managed 3 employees in a gallery bringing in $10,000 in monthly revenue. Won art companion
Established Art organization
Established Art Gallereis, Osman Art Gallery/ Kush Art Gallery.
Trained employees for 3 different companies.
Writer/ Author of new books
Solved problems as gallery manager
Identified Artist, Author, philosopher, community leader, business owner.