Entry Clerk Data

Cassandra McCann

**** ***** ****** ***** #*, Jenison, MI 49428 · 517-***-****

*********@*****.*** ·

Individual with proven ability to multitask, juggle responsibilities effectively, and highly efficient communication skills with the desire to work in a team environment.

EXPERIENCE

FEBRUARY 2019 -- TO PRESENT

MOVING COORDINATOR, corrigan moving systems

I act as the shippers ally and advocate during their relocation, taking the guesswork out of the moving process.

I am the middleman, the go to, for the shipper to help make the entire move process go as smoothly as possible.

I communicate the extreme details and logistics that accompany the move. Managing the communication between the shipper, operations, other agents, drivers and account managers.

I am the listening ear for the shipper during an extremely stressful situation for each person, and quickly problemed solved if any hiccups occurred.

I have received high yearly quality score for delivering excellent customer service. This has led me to win the Heart of Quality Award for the past 2 years.

JANUARY 2010 – TO JANUARY 2019

SERVER/BARTENDER, texas roadhouse

Trained new employees how to effectively do their job and meet corporate standards.

Served each guest courteously, quickly and efficiently.

Managed bar revenues, ensuring that all customers were billed and cash was properly accounted for.

Upheld strict cash handling procedures.

Waited on multiple customers at the bar and throughout the bar area.

Received frequent customer compliments for going above and beyond normal duties.

Listened to, understood and clarified guest concerns and issues.

EDUCATION

ASSOCIATE OF ARTS: COSMETOLOGY

EXCEL ACADEMIES OF COSMETOLOGY – KENTWOOD, MI

GRADUATED AUGUST 2015

LANSING COMMUNITY COLLEGE – KENTWOOD, MI

General Education

High School Diploma: 2006

Northwest Highschool – Jackson, MI

Graduated with High Honors

Member of Business Professionals of America

Participated in tennis, basketball, volleyball and softball

SKILLS

Planning and Organization

Outgoing and energetic

Quick learner

Time Management

Client Relations

Strong Communication Skills

Microsoft Office, Outlook, Excel, Word

Adaptable

REFRENCES:

Jennifer Lawrence – Managing Partner at Texas Roadhouse 269-***-****

Sean McHale – General Manage at Vitale’s 248-***-****

Erin McLeod – Teacher 616-***-****

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