Customer Service Adjunct Instructor
Resume:
SHERRA BIBLE
Independent Adjuster
Fort Worth, Texas
advdn0@r.postjobfree.com
OBJECTIVE
My objective as a Licensed All Lines Independent Adjuster is to inspect property damage, auto damage or personal injury claims to determine how much the insurer should pay for the loss. I am dependable, well organized, and very coachable all while providing an elevated level of customer service with integrity.
EDUCATION —
EXPERIENCE
Associate Degree
Paralegal Studies
Tarrant County College
Fort Worth, Tx
GPA 3.4
Legal research skills
Business Organization
Torts
Constitutional law
Work Experience
Salon Owner 2012 – Present
Monetary management – budgeting and money management
Customer service – ensuring clients have an amazing experience each visit. Do not keep them waiting. Listen and then execute.
Diligence – ensuring product and supplies have been replenished and space is clean by staff.
Marketing and Branding - ensuring salon stands out from the rest.
Time management - ensuring all tasks are completed by staff in a timely manner, as there are many tasks to manage.
Tarrant County College Adjunct Instructor – 2018 – Present
Meets with department chair to develop courseware and curriculum.
Creates, distributes, and reviews course syllabus.
Presents prepared materials and supervises organized activities.
Evaluates student performances promptly and accurately based on department rubrics.
Tarrant County Sheriff’s Office (Sergeant)– 2005 - 2012
•Utilized conflict resolution.
•Conducts investigation of reported loss of county property and determined liability of damages.
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• Interacted with hundreds of other agencies to determine if detainees had other outstanding warrants or charges.
•Documented file with quality notes and activities in a timely manner
•Conducted appraisals for subordinates under my direct leadership.
•Managed training for Worker’s Compensation.
•Inspect jail facilities to ensure safety and security standards.
Tarrant County Sheriff’s Office (Corporal)- 1994-2005
•Managed the safety and security of the building (i.e., in/out of law enforcement vehicles, secured movement of detainees, ensuring doors closed, ensuring elevators were moving in correct locations)
•Answered and routed calls to the appropriate party
•Support to the Command Staff
•Managed the production of materials being assembled by the trustees who have been sentenced.
•Responsible for day-to-day laundry distribution to all jail facilities.
• Opened, closed, received deposits, conducted withdrawals, and wrote checks for individual inmates Commissary account.
KEY SKILLS —
COMMUNICATION
•Customer Service
•Excellent investigative skills (18 years Law Enforcement) Multi-tasking
•Team Leadership
•Problem solving
•Mindfulness.
•Great written and verbal communication skills
•In depth work with Workers Compensation
•Time management
•Organizational skills
•Negotiation and mediation skills
Certifications
• All Lines Adjuster
•State Farm Property
•State Farm Auto
•State Farm Estimatics - pending.
License
I have excellent written and verbal communication skills. I am confident and articulate when speaking. I am both empathetic and sympathetic to others needs. I have great presentation and negotiation skills
Texas 2953358
LEADERSHIP
I can prioritize task effectively, resolve issues quickly and model workplace behavior in front of my peers. I can lead a small group of people, as well as an exceptionally large group. I have great non-verbal communication. I’m flexible, creative and know how to effectively delegate when necessary. I always lead with integrity. I’m always a part of the team.
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REFERENCES
[Available upon request.]
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