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Hospital Manager Customer Service

Location:
Hamden, CT
Posted:
February 16, 2023

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Resume:

SYEDA SAYEEDA FATIMA

475-***-****●advdmo@r.postjobfree.com

linkedin.com/in/Sayeeda Fatima

SUMMARY OF QUALIFICATIONS

• Motivated Health care Professional with over 8 years of experience in healthcare industry.

• Practiced Registered nurse (RN) with extensive experience in patient care, evaluations, monitoring, and health assessments.

• Reliable Operations manager with experience in results -driven in developing teams while improving processes and increasing productivity.

EDUCATION

University of New Haven, West Haven, CT Dec 2023

Master of Science, Emergency Management

Osmania University, Hyderabad, India May 2018

Masters in Hospital Management

Dr. NTR University of Health Sciences, Hyderabad, India July 2012 Bachelor of Science, Nursing

WORK HISTORY

AIG HOSPITALS Hyderabad, India

Hospital Operation Manager May 2018-Jan 2022

• Developed reporting of staff to higher authorities for improvement leading to a 7% increase in performance.

• Reduced headcount by 6% and improved revenue by 9%.

• Identified manually intensive blood collection by laboratory staff and worked with supervisors to launch tools that reduced manual work by 90hours each month.

• Encouraged cohesion among varying departments, including reception, billing, and clinic roles to boost overall operating efficacy by 9%.

SAFA AL MADINA Madinah al Munawara, SA

Operation Theatre Nurse/Labor Room Nurse/Blood Extraction Dept Feb 2013-May 2016

• Successfully provided outpatient GYN and OB care to an average of 20 patients/day.

• Boosted midwifery skills, managing over 600 deliveries for a fast-paced hospital averaging 50 deliveries/month.

• Augmented breast-feeding rates by 20%

• Assumed responsibility of keeping the operating room sterilized.

• Adhered to safety standards and precautions.

• Obtains blood specimens by performing venipunctures and finger sticks.

• Labeling samples correctly and send them for testing PRINCESS DURRUSHEHVAR CHILDRENS & GENERAL HOSPITAL Hyderabad, India Staff Nurse Nov 2011- Dec 2012

• Provided advanced nursing care for patients with acute conditions such as heart attacks, respiratory distress syndrome, or shock.

• Tracked life support equipment, provided supplemental oxygen, administered IV medications, monitored cardiac and renal status, catheter care, and dressing changes. PRINCESS DURRUSHEHVAR COLLEGE OF NURSING

(PUBLIC HEALTH NURSE INTERN) (2010-2011)

• Participated in Mass Polio Vaccination clinics as Pod Supervisor

• Interviewed clients, performed physical assessments, collected various specimens, and performed microscopic evaluations

• Provided contraceptive care and education to clients in Family Health, to include Women's Health and Sexually Transmitted Disease clinics.

• Support staff members in the Immunization/Child Health programs

• Assessed immunization statuses, administered vaccines/immunizations, and performed annual immunization audits for Dabeerpura county.

• Instructed health education classes to the public for the promotion and maintenance of health and wellness

• Screened patients by visiting door to door and referred to other community service providers. SEMINARS AND CONFERENCES ATTENDED:

• Participated in one day National Seminar on Changing Role of Health Care Management Professionals.

• Active participation in the CME on Challenges & Opportunities in Health Care Management.

• Participated in AHPI Training Program on Changing Role of Hospital Manager.

• Participated in one day certification training on Health Information Management.

• Active participation in Workshop on Medical Audit. PROJECT WORK:

2017-Impact of Accreditations on Hospitals Quality Care at Hyderabad. Period: 6weeks

Role: Educator

SKILL HIGHLIGHTS

• Pre- and post-operative care Medication & IV management

• In office procedures Discharge Education

• Surgical assistance Charting

• Wound care



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