Services Associate Entry

Olamide Arogundade

Frisco, TX *****

317-***-**** - **************@*****.***

Professional Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Skills

Equipment Troubleshooting

Announcing and Hosting

News Stories

Customer Satisfaction

Active Listening and Communication

Customer Interaction

Health Code Requirements

Work History

09/2021 to 03/2022

Financial Services Associate

Charles Schwab – Indianapolis, IN

Administered account transactions and responded to customer inquiries concerning financial products.

Administered account transactions with customers and assisted in generating sales opportunities.

Developed and maintained database of records to facilitate smooth transactions for financial processes.

Compiled and sorted documents, such as invoices and checks and substantiated business transactions.

Provided financial reports and interpreted financial information to managerial staff while recommending further courses of action.

Conducted reviews and evaluations for cost-reduction opportunities.

Corresponded with various other departments, discussing company plans and agreeing on future paths to be taken.

03/2020 to 05/2021

Eligibility Representative

Cigna – Indianapolis, IN

Communicated with people from various cultures and backgrounds on application process.

Documented all communication with applicants and inputted information into system using [Software].

Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.

Scheduled appointments with applicants to gather information and explain benefits processes.

Reviewed applications for different aid programs and determined which qualification criteria for individuals.

Interviewed applicants and explained scope of different available benefits.

Educated patients on eligibility and affordability options by offering insightful information.

Education

06/2010

Bachelor of Science: Mass Communication

Babcock University - Nigeria

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