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Customer Service Associate

Location:
Cumming, GA
Posted:
February 16, 2023

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Resume:

Deepa Patel

**** ******** **** ******: 678-***-****

Cumming, GA 30041 advdm1@r.postjobfree.com

EXPERIENCE

First United Realty Nov 2012- Present

● Communicate clearly with clients to identify their needs and budget and match to available properties.

● Scheduled walkthroughs of prospective properties and guided clients through each home's features and value.

● Negotiate and manage sales contracts and answer all client questions. Washington Mutual-Alpharetta, GA Mar-2009-Jun2012

JPM Chase

SSA

● Train, and supervise customer service representatives.

● Enforce bank regulations and oversee bank security measures

● Monitor branch financial activities, performing audits, reviewing reports, and managing cash levels.

● Support the staff and encourage them to meet goals.

● Watch for compliance issues in operations.

New Homes America –Alpharetta, Ga June 2008-Nov 2012 Realtor

● Real Estate License, Georgia, 2008

● Generating and Developing Prospective Clients

● Cold Calling, Telemarketing

● Outstanding Interpersonal and Communications Skills JPM Chase –Columbus, OH Apr 2002- Oct 2007

SSA1/Teller

• Worked with customers on a daily basis, meeting their banking needs and either answering or referring their financial questions to the appropriate supervisor.

• Accepted and processed customer deposits and loan payments.

• Maintained and balanced a cash drawer daily.

• Secured the financial institution nightly.

• Responded to customer inquiries regarding account balances.

• Conducted all teller transactions quickly and accurately.

• Assisted front line tellers with cross sells, placing holds, and compliance regulations. Coached the teller line to achieve established sales and referral goals, while managing teller line operations. Reviewed daily teller work.

• Mentor teller staff.

• Maintained accurate cash vault at all times, balanced vault, teller over/shorts and working funds.

• Had assistant managerial duties which included account maintenance, such as fee reversals, check orders, and correct client information.

• Assisted in daily ATM balancing, audit official check and night drop records. Bank 1- Columbus, OH Apr 2000-Apr 2002

ATM Processor/Vault Teller

• Processed transactions accurately and efficiently.

• Balanced cash fund daily.

• Completed over/short adjustments and sent totals to the operations department.

• Prepared, sorted, and distributed reports to DM & CEO.

• Awarded top employee of the year in tri state region

• Promoted to head of ATM department.

• Trained new employees

Deepa Patel

4350 Avondale Lane Mobile: 678-***-****

Cumming, GA 30041 advdm1@r.postjobfree.com

T.J.Maxx Columbus, OH Jun 1997 – Apr 2000

Customer Service Associate/Cashier

• Tended to customers’ needs.

• Handled sales transactions.

• Handled customer returns and exchanges.

• Monitored jewelry inventory.

• Provided friendly customer service.

EDUCATION

Columbus State Community College-Columbus, OH 1999-2001 Interactive Media Web Design

ADDITIONAL INFORMATION

• Able to function at a high level in a fast-paced environment.

• Excellent at working with diverse groups of people.

• Amiable team player.

• A fast learner with a positive can-do attitude.

• Used 10 key to process monetary transactions.

• Proficient at handling money

References available upon request



Contact this candidate