Beata Rosa

Restaurant Server

Kissimmee, FL, **746

advde5@r.postjobfree.com

305-***-****

A friendly personable server with over 13 years of experience who brings a devoted and hard

working attitude into the hospitality industry. Excellent reputation for providing exceptional

customer service proven with repeat clientele. Overall versatile in the industry working in

establishments from fast casual to fine dining.

Authorized to work in the US for any employer

Work Experience

Bartender

FTX ARENA - Miami, FL

August 2021 to Present

Set up my work station with essentials such as ice, beer and water

Interacted with guests and answered any questions about the drinks and craft beers we offered

Handled Clover machine to take only credit or debit payments

Beach Server

Fountainbleau Hotel - Miami, FL

March 2021 to October 2021

Worked on the beach in the sand where I interacted with hotel guests and took their food and drink orders while they enjoyed sunbathing

Served both their drink and food orders

Handled a large high volume section on the beach

Checked on hotel guests frequently and made sure they had everything they needed from ketchup to their burger or suntanning lotion

Managed cash, room charge orders, credit orders

Maintained a clean work area

Restaurant Server

SUNSET TAVERN - South Miami, FL

January 2020 to March 2020

Promptly welcome guests upon arrival, effectively communicating daily menu specials and daily cocktail specials.

Strategically manage service requirements for 5-8 tables throughout shift.

Serving patrons, while giving special attention to requests and food allergies.

Performed extensive side work both before and after shift to ensure food prep areas were clean and organized.

Bringing prepared food and drinks to tables as soon as the kitchen and bar was done preparing it.

Consistently achieved the highest check averages among all full-time servers through suggestive selling and dessert to-go orders.

Restaurant Server

Miyako Of Dadeland Japanese Restaurant - Miami, FL

January 2019 to May 2019

Prepared the restaurant for dinner shift by making essential items such as spicy mayo, refilling soy sauces on the table and all the to-go sauces.

Stocked the refrigerator with beer, sake and soft beverages.

Cleaned all work areas and swept the restaurant before the shift and after the shift.

Washed the glassware that was used for sake, beer and wine after each shift.

Presented menus to guests and answered any questions about the menu items.

Accurately took food orders and input them into the POS system as chef requested.

Cleaned, bussed and set-up every table.

Delivered food and beverages in a timely manner.

Server

Greenstreet Cafe - Miami, FL

March 2018 to May 2019

Operated POS terminals to input customers orders, take credit card and cash payments.

Cleaned and set-up outdoor eating area and indoor dining room by wiping tables, refilling salt and peppers and placing bread plates and silverware on every table.

Delivered bread and beverages to every table, including co-workers tables to promote teamwork.

Maintained excellent grooming and presentation standards.

Presented wine samples for guests to taste and opened bottles of wine and champagne for them upon arrival. Poured and mixed alcoholic beverages at the table for guests.

Assisted guests in order selection by promoting specific menu items and specials.

Commitment to delivering fast customer service, but still providing high levels of customer service.

Server

BIG PINK - Miami, FL

June 2014 to July 2017

Worked with CLOVER system to place orders, manage bills and take credit card payment.

Trained incoming staff on restaurant's practice and procedures to maximize job satisfaction and productivity.

Helped customers place orders, explained menu items and suggested appropriate options for food allergy sufferers.

Delivered superb service by greeting and serving customers in a timely, friendly manner.

Checked identification to enforce age requirement for alcoholic beverages.

Server

CHOPHOUSE - Miami, FL

March 2012 to April 2014

Appropriately suggested menu items to guests to increase restaurant sales. Presented guests with various cuts of meat on cart and informed the guests of the taste and texture of presented meat.

Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.

Kept updated knowledge of menu, garnishes, ingredients, preparation methods and chef specials to provide recommendations and allergy interactions.

Assisted with special events or outdoor events as scheduled.

Kept the chefs and managers informed of any issues that might affect quality of service or timing.

Maintained strong working relationships with colleagues and guests while consistently demonstrating cuisine preparation knowledge and proper serving etiquette.

Education

Associates in Math and Science

Nassau Community College - Garden City, NY

2008

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