Customer Service Data Entry
Resume:
Amanda Trio
Millville, NJ *****
************@*****.***
I am a very professional, well rounded, young lady who is extremely smart, always willing to go the extra mileas well as always wanting to learn something new! I am very well liked by many of my past employers and same goes for the present employer.
Authorized to work in the US for any employer
Work Experience
Machine Operator
DWK Life Sciences - Millville, NJ
January 2023 to Present
• Maintained machining equipment
• Set up tools and production areas
• Managed production lines
• Excellent communication skills
Production Worker/Assembler
DWK Life Sciences - Millville, NJ
November 2021 to Present
I pack glass,plastic and other materials into packaging. I work the cap machine, microliter, run the Lehr, I run the cap machine, shrink tunnels, Abag(weigh right). I also am trained for lot control and making labels for orders
I have SAP and HighJump experience.
Back up Quality Control Inspector
Dwk sciences - Millville, NJ
November 2021 to Present
Quality control-inspecting production workers packing of glass vials plastic bottles and caps making sure there are no indentations marks scratches or anything wrong with the product their boxes they're labels and that they're pallets are going out correct signing off on their pallets and signing off on their orders doing hourly inspections I'm signing off
Lot control
DWK Life Sciences - Millville, NJ
November 2021 to Present
I am responsible for taking the job packets after the labels are made. I have to make sure all the materials, labels, and origins match.
Back up machine operator
DWK Life Sciences - Millville, NJ
November 2021 to Present
Run and maintain the cap machine, make sure the machine is operating correctly. Corner Marshall/flagger
New Jersey Motorsports Park - Millville, NJ
May 2021 to Present
I assist drivers on the track by making sure they are safe and enjoying their driving experience Hostess
Moonshine supper club - Millburn, NJ
October 2019 to Present
• Answered and monitored phone calls
• Booked and confirmed reservations
• Seated guests
• Accommodated and managed large parties
• Took customers' orders
• Provided excellent customer service
• Assisted with bussing and arranging tables
• Trained new employees
Cashier/Customer Service
Millburn Deli - Millburn, NJ
January 2020 to May 2021
I am a cashier/customer service associate, I run the cash register answer phones QC EXPO and bag. Lead hostess/manager
The Hill Tavern - Millburn, NJ
October 2018 to September 2019
Head/lead hostess in charge of floor plan, assigning sections daily for the servers, tip sheets for the night, taking reservations. Taking event inquiries and coordinating events. Assisting managers in anyway possible they needed. Answered phones, and emails, set up appointments for catering events. Used Microsoft Excel, Microsoft spread sheet, ect. Transferred calls, managed social media for restaurant Did weekly alcohol and supply inventory. Assisted with payroll, paychecks, new hires/ employee referrals. Entered in sick time and to ECT for all employees. Waitress
Fiamma pizzeria and restaurant - Millburn, NJ
May 2018 to October 2018
• Worked at a restaurant
• Handled 35 tables daily
• Welcomed diners and guests as they arrived
• Took food and drink orders
• Prepared orders
• Served meals
• Checked on diners and guests frequently
• Cleared tables
• Managed cash, check, credit orders
• Maintained a clean work area
Customer Service Associate/Cashier
Wawa - Buena, NJ
2014 to 2014
to 2014
• Provide excellent customer service while efficiently scanning and bagging items
• Ensure coffee is continually fresh and replenished; prepare food orders
• Uphold store cleanliness according to established standards
• Maintain overall store product knowledge
• Accept and post payments in POS
Companion/Caregiver
Comfort Keepers - Pitman, NJ
2012 to 2013
Home Companion
Light housekeeping duties and meal preparation
Right at Home - Williamstown, NJ
2008 to 2010
Williamstown and Linwood, NJ
Home Companion
Patient care responsibilities provided through each agency include, but not limited to:
• Personal hygiene care, dressing, nutritional support, and assistance with ambulation
• Engage in conversation, ability appropriate activity, and provide companionship
• Monitor patient by observing physical and mental condition
• Light housekeeping duties and meal preparation
• Documentation of care and activity
• HIPPA compliance
Customer Service Associate
Best Buy - Mays Landing, NJ
2006 to 2007
Provide excellent service by greeting customers, inquire regarding their shopping needs, and recommend merchandise
• Maintain up-to-date product knowledge; remain aware of new and changing inventory, and of seasonal and promotional sales
• Scan and bag items; accept and post payments
Education
High school or equivalent
Millville Senior High School - Millville, NJ
February 2007 to June 2007
Skills
• DATA ENTRY (1 year)
• EMR (Less than 1 year)
• KEYBOARDING (5 years)
• MICROSOFT OFFICE (2 years)
• MICROSOFT WINDOWS (1 year)
• Customer Service (10+ years)
• Food Service (6 years)
• Hostess (5 years)
• Host (8 years)
• Busser (2 years)
• Restaurant Server (3 years)
• Waiter
• Waitress (3 years)
• Italian Assessments Memorization & Recall
• Familiar April 2019 Measures a candidate's ability to commit product or merchandize information to memory and recall at a later time. Full results: https://share.indeedassessments.com/ share_assignment/t-7y1oze8x5dtalj Verbal Communication
• Familiar April 2019 Measures a candidate's ability to effectively convey information when speaking. Full results: https://share.indeedassessments.com/share_assignment/p-ezt9qxj3lfssd Food Safety
• Proficient May 2019 Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: https://share.indeedassessments.com/share_assignment/ tqasqqmx5st8i66c Food Service: Customer Situations
• Expert October 2019 Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: https://share.indeedassessments.com/share_to_profile/ eeaaa2e00756d2173e2f23e0ab0e7b65eed53dc074545cb7 Customer Service Skills
• Highly Proficient May 2019 Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: https://share.indeedassessments.com/ share_to_profile/0c39fb89e51e720780c92fa81e9b0e48eed53dc074545cb7 Verbal Communication
• Proficient May 2019 Measures a candidate's ability to effectively convey information when speaking. Full results: https://share.indeedassessments.com/share_to_profile/ d5151346e06b933e944063da5217f057eed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Microsoft Windows Microsoft Office Keyboarding Data Entry Office Equipment EMR Trained
• Busser (5 years)
• Waitress (5 years)
• Hostess (6 years)
• Customer Service (10+ years)
• Expo (5 years)
• Front Desk (5 years)
• Caregiving (3 years)
• Kitchen Experience
• Host/hostess experience
• Catering
• POS
• Serving
• Sanitation
• English
• Leadership
• Marketing
• Food service
• Food preparation
• Restaurant experience
• Basic math
• Store management
• Cashiering
• Cash handling
• Phone etiquette
• Meal Preparation
• Microsoft Word
• Cleaning Experience
• Restaurant Management
• Merchandising
• Guest Services
• Banquet Experience
• Upselling
• Laundry
• Pricing
• Supervising experience
• Administrative Experience
• Retail Sales
• Filing
• Social media management
• Customer support
• Warehouse experience
• Shipping & receiving
• Bookkeeping
• Accounting
• Accounts payable
• QuickBooks
• Office manager experience
• Conflict management
• EDI
• Accounts receivable
• Ceridian
• Computer skills
• Cleanroom
• CGMP
• Minitab
• Statistical analysis
• Cooking
• Hotel experience
Certifications and Licenses
Food Handler Certification
First Aid Certification
Assessments
Personality: Customer Service Fit — Familiar
November 2019
Measures the traits that are important for high-quality customer service. Full results: Familiar
Food Service: Customer Situations — Expert
October 2019
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Expert
Customer Service Skills — Highly Proficient
May 2019
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Highly Proficient
Verbal Communication — Proficient
May 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Proficient
Verbal Communication — Familiar
April 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Familiar
Food Safety — Proficient
May 2019
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Proficient
Cooking Skills: Basic Food Preparation — Completed May 2019
Preparing food, using cooking equipment, and converting ingredient measurements. Full results: Completed
Memorization & Recall — Familiar
April 2019
Measures a candidate's ability to commit product or merchandize information to memory and recall at a later time.
Full results: Familiar
Retail customer service — Highly Proficient
January 2021
Comprehending and responding to retail customer needs Full results: Highly Proficient
Scheduling — Proficient
September 2021
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate