Megan Shirley

Nixa, MO *****

advdc2@r.postjobfree.com

417-***-****

Authorized to work in the US for any employer

Work Experience

CSR/Receptionist

AeroCare Holdings, Inc - Springfield, MO

March 2020 to Present

I answer the phone and help the patients or route them to necessary people in the office. I put in orders, handle the faxes, send out mail, upload mail into files, email invoices to billing, work with billing to get appropriate paper work, take payments, schedule appointments. Donor Specialist

Community Blood Center/Community Tissue Services - Springfield, MO May 2017 to March 2020

Providing excellent customer service while providing quick and precise service to the donor. Certified Medical Assistant

Mercy - Springfield, MO

February 2015 to May 2017

Took care of patients and got them ready to see the doctor. Did all the paperwork including but not limited to prescription refills, insurance claims, doctors notes, death certificates. Performed or assisted in phlebotomy, ekgs, breathing treatments, Pap smears. Crew Member

McDonalds - Nixa, MO

June 2004 to June 2013

• Accepted payment from customers and made change as necessary.

• Apportioned and served food to facility residents, employees, or patrons.

• Assisted co-workers.

• Checked the quantity and quality of received products Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash

• Cleaned bars, work areas, and tables

• Excellent Customer Service.

Education

Certification in Medical assistant

Midwest Technical Institute - Springfield, MO

2013 to 2014

High school diploma or GED

Skills

• Microsoft office (5 years)

• Typing (10+ years)

• Customer Service Skills (10+ years)

• Medical Coding (1 year)

• Time management

• Front desk

• Medical receptionist

• Customer service

• Phlebotomy

• EMR Systems

• Experience Administering Injections

• Medical Billing

• Medical Office Experience

• Insurance Verification

• Patient Care

• Venipuncture

• Warehouse experience

• Cash handling

• Teaching

• Medical Records

• Anatomy Knowledge

• Laboratory Experience

• Transcription

• Mechanical Knowledge

• Vital Signs

• Triage

• CPT Coding

• Epic

• Clerical Experience

• Medical Terminology

• Office Management

• Physiology Knowledge

• ICD-10

• ICD Coding

• Phone Etiquette

• Computer Skills

• Computer Operation

• Quality Assurance

• Cerner

• QuickBooks

• Windows

• Management

• Microsoft Powerpoint

• Medical Scheduling

• Manufacturing

Certifications and Licenses

cpr

CMA

2014 to October 2016

I have my certified medical assisting certification. I can perform blood draws. Remove stitches. Do ekgs. Insurance paperwork

Assessments

Mechanical Skills: Aptitude — Highly Proficient

November 2019

Understanding and applying mechanical concepts and processes. Full results: Highly Proficient

Nursing Skills: Patient Focus & Orientation — Familiar October 2019

Addressing concerns and using sensitivity when responding to needs and feelings of patients Full results: Familiar

Reliability — Familiar

September 2019

Tendency to be dependable and come to work

Full results: Familiar

Data Analysis — Familiar

December 2018

Measures a candidate's skill in interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data.

Full results: Familiar

Conscientiousness — Expert

November 2019

Tendency to be well-organized, rule-abiding, and hard-working. Full results: Expert

Medical Receptionist Skills — Expert

February 2020

Managing physician schedules and maintaining accurate patient records Full results: Expert

Receptionist — Highly Proficient

December 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient

Customer Focus & Orientation — Expert

March 2020

Responding to customer situations with sensitivity Full results: Expert

Customer service — Highly Proficient

March 2021

Identifying and resolving common customer issues

Full results: Highly Proficient

Administrative assistant/receptionist — Highly Proficient March 2021

Using basic scheduling and organizational skills in an office setting Full results: Highly Proficient

Scheduling — Expert

March 2021

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Expert

Data entry: Accuracy — Highly Proficient

March 2021

Entering data quickly and accurately

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I am a blue collar worker and love my community. Would love an opportunity with your establishment and show you how good I really am. Thank you for your time and consideration. Looking forward to hearing from you.

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