Customer Service Representative
Resume:
Anna Snavely
Garland, TX *****
*************@*****.***
Work Experience
At Home Customer Service Representative
At Home The Home Decor Superstore
February 2020 to Present
Customer service, stocking,
Cashier/Customer Service
Taco Bell - McKinney, TX
May 2017 to Present
Job is really easy. But I don’t get paid much. I need a better pay. Everyone their aren’t nice and don’t have a good environment.
ABA Therapist
Beyond the Behavior - McKinney, TX
July 2021 to September 2021
work with kids that has autism
Behavioral Therapist
Behavioral network - McKinney, TX
May 2021 to July 2021
working with people with autism
Wal-Mart Associate
Walmart - McKinney, TX
2020 to 2021
unloading trucks and stocking items, customer assistance Education
college in Human Development & Family Studies
Collin College - McKinney, TX
August 2020 to Present
college in Family Studies
Texas Woman's University - Denton, TX
August 2019 to Present
High school
Mckinney Boyd High School - McKinney, TX
August 2016 to May 2019
Skills
• Customer Service (5 years)
• Microsoft Office (10+ years)
• Microsoft Powerpoint
• Childcare (4 years)
• Classroom Management (4 years)
• Teaching
• Case Management (2 years)
• Childcare (3 years)
• Food Service
• Special Education
• Teaching (4 years)
• Social Work
• Child & Family Counseling
• Dancing (8 years)
• 4 time national grand champion in dance (8 years)
• Computer Skills (2 years)
• Office Experience (2 years)
• Leadership Experience (5 years)
• Instructor (3 years)
• Education and instruction (3 years)
• Communication skills (3 years)
• Guest Services (2 years)
• Telemarketing (2 years)
• Time Management (6 years)
• Computer Literacy (5 years)
• Tutoring
• Education (5 years)
• Instructor
• Autism Experience (10+ years)
• Typing
• Inside sales
• Dancing (10+ years)
• Model (2 years)
• Behavioral Therapy (2 years)
• Applied Behavior Analysis (2 years)
• Individual / Group Counseling (2 years)
• Group Therapy
• Experience with Children (7 years)
Certifications and Licenses
Driver's License
March 2018 to April 2024
CPR Certification
March 2021 to July 2022
I still am
Assessments
Cashier Skills — Highly Proficient
December 2019
Calculating retail transactions and knowing cash drawer policies and procedures. Full results: Highly Proficient
Work Style: Reliability — Highly Proficient
December 2019
Tendency to be dependable and come to work
Full results: Highly Proficient
Sales: Influence & Negotiation — Completed
April 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Completed
Customer Service — Completed
January 2020
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Completed
Customer Focus & Orientation — Highly Proficient
December 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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