Theresa Duke

Hard Working Individual

Lynnville, TN 38472

advd6f@r.postjobfree.com

+1-931-***-****

I'm a very hard worker I enjoy dealing with people and taking care of their needs I love fast-paced work I don't like to have dead time I'm looking for a company that is willing to give someone a second chance at life and build a relationship and future with them Authorized to work in the US for any employer

Work Experience

Parts order and runner

Rocking J & Sons - Pulaski, TN

April 2019 to Present

I take inbound calls for service repair I also order the parts needed pick them up and deliver them to the job site I deal with the customers personally and enjoy doing it Business Owner

Heavenly Homes Cleaning Service - Lynnville, TN

March 2011 to March 2016

Business and work as well I planned all my jobs I dealt with business owners and construction Crews to build my jobs I planned and hired each individual for employment I did all my own accounting and Financial statements I did just about everything that there had to be done with my business Team Leader/Supervisor

CSI Columbia Specialties - Columbia, TN

September 2001 to March 2009

I oversee my department of 15 plus employees. I ran the braze cell unit and the expander presses and molding units. I did all my own changeovers and had to read paperwork for future orders to know how long to run what part. I planned my shift and the next so we could complete our orders. I also did quality checks on parts to make sure they were right. I did all end-of-shift paperwork and meetings with the next shift to inform them if anything was wrong or in a rush. Education

Associates of Applied Science degree in Administrative Assistant Bryant & Stratton College-Online - Remote

September 2022 to Present

High school diploma or GED

Skills

• Microsoft Office

• Computer skills

• Customer relationship management

• Business management

• Microsoft Word

• Accounts Receivable

• Operations Management

• Vital Signs

• Business Development

• Math

• Word processing

• Communication skills

• Microsoft Excel

• Time management

• Live chat

• Quality Assurance

• Strategic Planning

• Negotiation

• Medical Billing

• I have experience in multiple areas (10+ years)

• Customer service

• Medical Records

• Management

• Technical Support

• Computer Networking

• Budgeting

• Adobe Acrobat

• Account Management

• Medical Coding

• Research

• Event Planning

• Nursing

• ICD-10

• Medical office experience

• Accounting

• EMR systems

Certifications and Licenses

LPN

CPR Certification

ACLS Certification

Assessments

Delivery driver — Proficient

July 2022

Interpreting instructions or signs and solving problems Full results: Proficient

Work style: Reliability — Highly Proficient

July 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Customer focus & orientation — Highly Proficient

September 2022

Responding to customer situations with sensitivity Full results: Highly Proficient

Administrative assistant/receptionist — Proficient July 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Customer service — Proficient

July 2022

Identifying and resolving common customer issues

Full results: Proficient

Attention to detail — Highly Proficient

September 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Highly Proficient

Work motivation — Proficient

July 2022

Level of motivation and discipline applied toward work Full results: Proficient

Sales skills — Proficient

July 2022

Influencing and negotiating with customers

Full results: Proficient

Supervisory skills: Motivating & assessing employees — Proficient September 2022

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

abode acrobat and customer support skills as well

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