Deanna Oliphant
Waukegan, IL *****
********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Shift Manager
Wendy's - Danville, IL
January 2022 to May 2022
A Shift Manager is a professional who oversees operations when the General Manager or Assistant Manager isn't present. They work hard to ensure customers receive good service and stay on task. Transfer Agent
Afni - Bloomington, IL
January 2021 to March 2021
Executed customer transactions, including deposits, withdrawals, money orders and checks. Executed wire transfers, stop payments and account transfers. ... Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Cashier
Walmart - Homewood, IL
May 2017 to June 2017
I ring costumes up and make sure they find everything they need in the store and make sure they leave the store happy with the service they received.
Apparel Associate
Sears - Orland Park, IL
September 2016 to December 2016
Restocking the shelves and refolding the clothes and putting items back in the right places. I also ringed people up on the cash register.
Education
High school or equivalent in General Studies
Thornton Township High School - Harvey, IL
August 2012 to May 2016
Skills
• Cashier (4 years)
• Customer Service (5 years)
• Communications (5 years)
• Retail (5 years)
• Retail Sales (5 years)
• Stocking (3 years)
• Team Member (5 years)
• Cash Handling (5 years)
• Typing (Less than 1 year)
• Microsoft Office
• Microsoft Excel
• Computer skills
• Data entry
• Customer support
• Shift Management
• Food Service
• Store Management Experience
• Food Safety
• Food Preparation
• Cleaning Experience
• Management
• Assistant Manager Experience
• Accounting (5 years)
• Financial accounting (5 years)
• Financial Report Writing
• Accounts Payable
• Finance & Accounting (5 years)
Certifications and Licenses
Food Safety Manager
Assessments
Customer Service Skills — Proficient
January 2019
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient
Customer focus & orientation — Proficient
May 2021
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.