Customer Service Representative
Resume:
FELISARTA, SHYRA B.
C. Abellana Compound, Nonoc
R. Rabaya Street, Tabunok
Talisay City, Cebu 6045
**************@*****.***
OBJECTIVE
A well-organized individual who seeks to secure a responsible career opportunity in a reputable organization that would fully heighten her interpersonal skills and realize goals of a company that focuses on customer satisfaction and customer experience. PERSONAL PROFILE
Date of Birth : November 23, 1998
Marital Status : Single
Nationality : Filipino
Religion : Roman Catholic
Known Languages : English, Filipino
EDUCATIONAL BACKGROUND
TERTIARY
University of Cebu – Main Campus
Bachelor of Science in Hotel and Restaurant Management Sanciangko Street, Cebu City
S.Y. 2015-2019
SECONDARY
University of Cebu – Main Campus
Sanciangko Street, Cebu City
S.Y. 2011-2015
ELEMENTARY
Inayawan Elementary School
F. Jaca Street, Cebu City
S.Y. 2008-2011
CBD College
F. Jaca Street, Cebu City
S.Y. 2005-2008
WORK EXPERIENCE
STUDENT TRAINEE (Phase 1)
Harold’s Hotel
Food & Beverage Production – Pastry
C. Rosal Street, Cebu City
STUDENT TRAINEE (Phase 2)
Waterfront Cebu City Hotel and Casino
Food & Beverage Service – Banquet
Salinas Drive, Lahug, Cebu City
CUSTOMER SERVICE REPRESENTATIVE
SYKES Asia Inc. – Cebu
Customer Service
Synergis IT Center, F. Cabahug Street, Cebu City
February 17, 2020 – October 22, 2021
ACHIEVEMENTS AND AWARDS
Certificate of Completion of On Job Training
(February 2017- Harold’s Hotel Cebu)
Certificate of Recognition for being a Top Student in the Department of Hotel & Restaurant Management
(July 13, 2018- University of Cebu – Main Campus)
Service Award in recognition for valuable efforts and contribution as a Student Volunteer during the preparation for the PACUCOA Level 3 Accreditation
(March 18, 2019- The Event Space, Mabolo, Cebu)
Certificate of Completion of On Job Training
(May 2019- Waterfront Cebu City Hotel and Casino)
SKILLS
Self-motivated and is very flexible.
Responsible and loyal in field of work.
Can work as a team and as a member.
Knows how to use Microsoft Office tools.
Can communicate well both oral and written.
Contact this candidate