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Stocking Associate Customer Service

Location:
Sacramento, CA
Salary:
$22.00-$35.00 an hour
Posted:
February 15, 2023

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Resume:

Azhar Ali

**** ****** ******, **********, **. ***23 Cell: 916-***-**** Email: advczs@r.postjobfree.com OBJECTIVE: Assertive, goal oriented and self-motivated person currently seeking for any responsible position in an entry-level Pharmacist or any Customer Service related field to enhance my career and use my education and expertise to be a successful asset to your organization. EDUCATION:

PHLEBOTOMY TRAINING SPECIALIST SACRAMENTO, CA COMP JUN 2022 PHARMACY TECHNICIAN STATE LICENSE CALIFORNIA STATE UNIVERSITY GRAD APR 2022 HIGH SCHOOL DIPLOMA AMERICAN SCHOOL LANSING, IL GRAD FEB 2021 SKILLS AND QUALIFICATIONS:

Experienced Customer Service professional working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Highly trustworthy, confident, and resourceful in completing tasks with the ability to multitask effectively and handle stressful situations in a timely, friendly and professional manner. Capabilities also include:

Face to Face Customer Service & Relations

Microsoft Office Word, Excel, Powerpoint

Team Oriented–Able to work well with others

Ability to Prioritize with heavy workload

Excellent oral and written communication

skills

Time management

Attention to Detail

PROFESSIONAL EXPERIENCE:

PHARMACY TECHNICIAN Rite Aid NOV 2022 – PRESENT

Restock shelves with medications in the correct alphabetical order and putting away the new ordered Meds

Gave patients the correct medications to prevent HIPAA violation

Fill prescriptions in the correct amount

Bill the medications with the correct insurance information

Refill prescriptions for the patients

RTS (Return to stock) medications every night

Clean the pharmacy Every night before leaving

Providing good customer service

Inputting medications and typing the prescriptions up correctly

Labeling the correct prescriptions with the correct name to prevent any violations

Reordering medications when they run out

Billing for the Vaccines the patients want

Training and helping around at other stores

PHARMACY CLERK WALMART MAR 2021 – MAR 2022

Restocked shelves and prepared expired prescriptions for returns

Prepared medication labels with item name and quantity

Addressed customer questions about prescribed and OTC medications

Entered and processed prescriptions into internal system with accuracy to avoid filling delays

Assisted pharmacist in daily operations tasks and administrative tasks

Managed and received inventory by checking deliveries, counting stock, and placing orders

Processed payments from customers in cash and credit transactions

Assisted customers with pharmacy services, general store questions and locating products

Provided prescriptions to customers, included medication information sheets and coordinated consultations

Met regulatory recordkeeping requirements by documenting pharmacy log with information on prescriptions picked up by patients

Processed medical insurance claims to calculate copayments

Completed tasks in a timely manner to avoid deadlines

Followed confidentiality rules to preserve customer privacy and reduce potential information compromise STOCKING ASSOCIATE WALMART JAN 2020 – MAR 2021

Responsible for maintaining good conduct and safe working environment

Maintained merchandise presentation by stocking, organizing and rotating merchandise

Processing and receiving freight and preparing backroom for incoming freight

Greeted and acknowledged customers, identified needs and assisted with any questions and issues

Maintained neat, safe and orderly workspace to prevent accidents and injuries

Followed proper stock rotation procedures to minimize obsolescence and dispose expired items

Lifted and handled materials of varied weights on regular basis

Assisted customers locate items and loading heavy purchases in vehicles

Resolved routine customer concerns and complaints within established guidelines

Stocked shelves with new merchandise and checked for outdated or damaged items

Palletized merchandise for easy movement to sales floor locations.



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