OMID NAEIMI

** ******** **

Scarborough, Toronto

M1K1K2

Tel: 416-***-****

advczo@r.postjobfree.com

Time Management ●Teamwork & Collaboration ●Critical/Creative problem Solving SERVICE ENGINEER/BIOMEDICAL ENGINEER PROFILE • 15+ years of local and international work experience in Biomedical industry specializing in equipment repair, preventive maintenance, calibration of medical equipment and device and health team member training • Bachelor of Biomedical Engineering, including membership in Medical Device Re-Processing Association of Ontario (MDRAO) • Certificate on Certified Quality Engineer (CQE) from Ontario College of Technology

• Skilled in endoscope (Flexible/Rigid) And Medical Ultrasound system, repairing/installing/nurse training and reprocessing

• Repair and install biomedical devices and knowledge in medical ultrasound system, provide technical support for biomedical equipment including service, sales, marketing, logistics, and finance teams

• Evaluate, troubleshoot, repair, calibrate and complete quality performance and testing all kind of Endoscopes

• Design and develop medical diagnostic and clinical instrumentation, equipment and procedures e. g designing technical department, Workshop& Reprocessing Room for Medical Equipment

• Develop devices to assist persons with disabilities; advise hospital administrators on planning, acquisition and use of medical equipment; and modify and install or supervise installation of equipment

• Expertise to evaluate the safety, efficiency, and effectiveness of biomedical equipment

• Capable to train clinicians and other personnel on the proper use of equipment

• Competent to proactively deliver an enhanced customer practice and created a positive “First Impression” by greeting and engaging customers in an informational conversation, and ensuring a positive experience

• Familiarity in providing general information and customer service to staff and general public regarding company’s policies and Manufacturer procedures, promote goods and services, respond to enquiries in a positive and pleasant manner within diverse clientele in response to telephone and in-person and diffuse conflict

• Familiarity with Healthcare Robotic System, Lean Six sigma procedure in Health care and GMP

• PROFESSIONAL EXPERIENCE

Field Service Representative Oct.2021-Feb-2022

• Effective use of technical knowledge and experience to evaluate, troubleshoot, repair, calibrate, and complete quality performance and testing procedures on Arxium Robotic system

• Work with customer in Hospital Clean Room with responsibility for inspection, Repair, Trouble shoot and Frequently Preventive Maintenance.

• Consult With Customer to control Repairs, exchange and maintain expenses within predetermined budget for the account

• Complete Field Reports, Repair order sign off, Ensure a high level of customer satisfaction in a fast pace and challenging work environment often under stressful condition.

• Work as a technical consultant with the account executive to aid in sales and satisfied the customer promoting how to solve technical issues in site and Application of new technologies in the system.

• Documented and maintained all maintenance work records (ERP) PROFESSIONAL EXPERIENCE

Field Service& Home Service Engineer Feb. 2019- sep.2021

• Effective use of technical knowledge and experience to evaluate, troubleshoot, repair, calibrate, and complete quality performance and testing procedures on Fujifilm Endoscopy Equipment

• Electrosurgical Equipment, and other biomedical and scientific equipment

• Preparation of biomedical equipment for customer demonstration and/or conferences

• Reprocessing of product incoming for repair

• Conducted all Service Work Order documentation, expense reports, and other assigned reports in a timely manner

• Participate in technical product training and other types of training initiatives, travel in Canada Field Medical Engineer Manager M-F-A Tehran, Iran Jan. 2015-Aug. 2018

• Executed on-site installation at customers sites for especially various kind of Fujifilm endoscope

&Ultrasound(son-Site) system

• Trained both new employees’ and customer`s staff which are engaged with corresponding equipment and holding numerous conventions and training courses.

• maintenance activities Managed the calibration Of Endoscope system and ensured that equipment’s are functioning properly and safely

• Provided technical support to Service Engineers via phone at customer’s site and trained Nurses at the hospital

• Documented and maintained all maintenance work records

• Coordinated with technicians, manufacturers and medical professionals

• Performed Sonosite field service and Quality Assurance of Fujifilm endoscope

• Work as a technical consultant with the account executive to aid in sales and satisfied the customer promoting how to solve technical issues in site and Application of new technologies in the system.

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Field Medical Engineer Foonoon, Iran July 2008-Nov. 2013

• Executed on-site installation at customers sites for especially various kind of Olympus Endoscope (Rigid, Flexible systems and hybrid Operating room)

• Trained related staff (both new employees’ and customer`s staff which are engaged with corresponding equipment) with holding numerous conventions and training courses

• Managed the calibration Of Endoscope system and trained Nurses at the hospital

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Endoscope Technician Foonoon, Iran July 2006-June 2008

• Inspected, repaired and troubleshooting of all kind of Endoscope Systems • Repaired electronic boards and all kind of power supplies CERTIFICATES FUJIFILM Middle East Training Center, Dubai ELUXEO 7000 System Sales, Marketing Training/ EUS-SU-1 Operations Training EB-580 New Scope / Sales Techniques/ Endoscopy Complaints Handling & Quality Assurance Minor Training for 500 Series

Major Training (CHA, LGB, FCT, AWT) replacement, Quality Soldering of BSA/FSA and PCB Wires Quality Inspection Before Repair, Quality Check After Repair/ Color Adjustment & EXFM Software Management FUJIFILM Sonosite Middle East Training Center, Turkey Certificate in repair and installation of Sonosite Equipment and Devices FUJIFILM Middle East Training Center, Dubai

Field Service & Endoscope reprocessing (end user certifying) Endoscopy handling and quality assurance Olympus Middle East Training Center/England/Keymed house Training courses on repair of Olympus electro medical equipment and cameras EDUCATION

Bachelor of Biomedical Engineering University of Tehran Bachelor of Business University of Ashwood

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