Mario Ciliotta 917-***-****

*** ******* ***** advcyc@r.postjobfree.com

Hauppauge, New York 11788 www.linkedin.com/in/mariociliotta

CAREER SUMMARY

Innovative, results driven IT professional with extensive experience and excellent communication skills who will deliver best-in-class solutions, ensuring clients’ needs are not only met, but are exceeded. Exercises outstanding strategic thinking to produce a solid vision for the organization, as well as for each project. Generates powerful business results with simultaneous high dollar projects by maximizing efficiency to ensure budgets are not exceeded.

PROFESSIONAL EXPERIENCE

CONSOLIDATED EDISON OF NEW YORK February 2017 – Present

Scrum Master / Agile Project Manager

Responsible for three Agile (two Scrum and one Kanban) teams.

Released multiple products including Electric Vehicle Portal (Pega and SalesForce) to help ConEd meet their clean energy goals.

Successfully guided development teams through transition from Waterfall to Agile.

Coached team members on Agile processes and facilitated all ceremonies.

Created and maintained task boards and burndown charts in Azure DevOps.

Worked closely with product owners, coordinating product backlog grooming and story estimation.

Worked with senior management and business to understand the vision of the product, prioritize and develop software release planning, and implement process improvements.

Coached employees on Agile via Lunch-n-Learn and Townhall sessions.

Worked with team (Developers, UX Designers, QA) to develop and release MVP on iOS.

VERISK ANALYTICS January 2016 – July 2016

Scrum Master (Contract)

Supported the adoption of emergent Agile techniques (mobbing, BDD, SAFe) that elevated teams to high performing status.

Oversaw the Agile development process with regard to time, budget, scope and quality.

Coordinated all rituals (daily stand-ups, sprint planning, backlog grooming, sprint reviews and retrospectives).

Facilitated communications within the team, key stakeholders and senior management.

Identified and removed impediments that blocked the team and their ability to deliver product.

Worked with architecture and engineering teams in distributed locations to drive planning, issue resolution, and development of platform and project specific technical topics.

Partnered with the development and quality assurance managers to provide leadership and mentorship to the team.

Assisted management with tracking and using velocity, burndown and burnup charts.

Trained and mentored development teams in all aspects of Agile/Scrum/SAFe processes.

Performed Product Owner role for multiple Verisk products.

CREDIT SUISSE January 2000 – September 2015

Scrum Master – Agile Project Manager (2009 – 2015)

Coached the development team responsible for providing key applications and reporting to the Corporate Real Estate and Service Department.

Acted as Product Owner for multiple applications and lead the efforts to stabilize and innovate the applications.

Coached and mentored development teams that had no turnover in staff for ten years.

Ensured teams kept to schedules and budgets and adapted to keep projects in line with expectations.

Coached team members, provided guidance and ensured teams practiced Agile principles.

Organized and facilitated project planning and all Scrum rituals.

Tracked and communicated team velocity and sprint/release progress to all involved teams and senior management.

Facilitated discussion and conflict resolution in order to improve team productivity while promoting continuous improvement.

Updated project management systems to provide transparency on product and sprint backlogs.

Assisted team in making appropriate commitments through story selection and task definition.

Worked closely with assigned product owners to tailor product backlog and ensured that the team was on the right track.

Provided direction on emerging technology to replace older technology stack.

Acted as gatekeeper by protecting the team from distractions and by removing impediments.

Lead Developer (2002 – 2008)

Collaborated with senior business partners to understand business goals and develop programs to meet those goals.

Acted as liaison between development team and project management office.

Delivered “ad-hoc” reporting capabilities to provide quick information as well as self service capabilities.

Ensured the proper technology stack was utilized for each project including deploying new technologies or tools as needed.

Worked with IT Risk to make sure applications fulfilled IT Risk and SOX requirements.

Developer (2000 – 2002)

Acted as Lead Developer for team.

Developed multiple web-based applications.

Mentored entry-level developers.

CERTIFICATIONS

Certified Scrum Master, CSM®

Scrum Alliance May 2015

Certified Scrum Product Owner, CSPO®

Scrum Alliance October 2016

Certificate in Project Management

New York University March 2009

EDUCATION & TRAINING

Vice President Development Program

Credit Suisse

Bachelor of Science in Computer Science New York Institute of Technology

TECHNICAL SKILLS

Agile: Jira, Azure DevOps, Confluence, Rally, Rational, Balsamiq

Database: Oracle, SQL Server, My SQL, Access

Development: .Net, ColdFusion, ASP, Web Services, AJAX, PHP, JavaScript, jQuery, UNIX

Platforms: iOS, Pega, Azure, AWS

Reporting/Analytics: Qlikview, Tableau, Business Objects, SQL Reporting Services, Crystal Reports

Project Management: Project, Visio, SharePoint, MS Office, OnePPM, ServiceNow

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