Senior Technical Writer, Copywriter, Editor, Proofreader, Designer

Jennifer M. Duke

*** ******* *****

Edwardsville, IL 62025

618-***-****, ******@*****.***

EXPERIENCE:

Freelance

Writer/Editor/Graphic Designer

May 2006-present

Technical Writing: developer, editor, writer, and designer of a wide range of technical subjects including (but not limited to): computer hardware/software and other STEM fields, healthcare, legal, and finance

Web Publishing: developer, editor, writer, and designer of material to publish online o Proficient in SEO keyword integration; in HTML and VTML; in Final Draft software for scripting web commercial/video content; and in Adobe Elements software for creating and editing graphic design content o Proficient with content management software including: Hubspot, Wordpress, Monday/dapulse, SmartDocs, Adobe Digital Publishing Suite, Airtable, and Hilenium

Writing: professional writer with experience in grant, journal, magazine, newspaper, content media, business, fiction, and nonfiction writing

Editing: experienced in copyediting, content editing, and proofreading SumnerOne

Content Marketing Strategist

September 2019-March 2020

Wrote new and engaging material, including blogs, social posts and ads, case studies, and sales materials (Blog writing—sumnerone.com/blog)

Created technical materials for our DevOps team as needed, including instructional brochures/handouts and documentation for VoIP, printer/copier hardware and its associated software components, and assorted software solutions

Developed promotional strategies to drive traffic to materials

Performed content audits, gap analysis, empathy mapping, and content inventory targeting key markets and buyer profiles

SCORCH

Senior Content Writer

April 2018-October 2019

Created original content for a variety of technical clients, including Microsoft, MuleSoft, and LinkedIn

Managed and prioritize multiple projects and assignments while keeping track of hours and deadlines for each

Ensured approved copy conformed to style guides and was free of grammatical errors

Summarized key analytical insights in a clear, concise manner for use in content materials

Elsevier, Inc.

Associate Developmental Editor, Nursing Editorial

April 2007- December 2009

Coordinated manuscript acquisition with authors

Processed and evaluated print manuscript, including books, instructor guides, lab manuals, and study guides

Processed and evaluated electronic product manuscript, including online courses, websites, DVDs, and other electronic products

Created marketing copy to promote products described above EDUCATION:

Eastern Illinois University

Paralegal Certificate Course

Graduated 2019

Illinois Notary Public, licensed through NNA

Favorite fields of study: legal research, document review, document creation Southern Illinois University-Edwardsville

Master’s Degree: English/Creative Writing

Taught 4 sections of English 101 & 102 to undergraduate students

Earned a 3.9 grade point average while working part-time and being involved in campus and community activities

Member of the Expository Writing Committee

Published work in the literary magazine The Sou’Wester, Associate editor of the literary magazine The Sou’Wester

On Dean’s list for 4 consecutive semesters

Southern Illinois University-Edwardsville

Bachelor’s Degree: English/Creative Writing

Earned a 3.7 grade point average while working part-time and being involved in campus and community activities

Served as treasurer and founding member of English, Linguistics, and Language Association (ELLA)

Published two short stories and three photographs in the literary magazine, River Bluff Review

Prose editor of the student literary magazine

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