Product Tester Data Entry

KIMBERLY HUDSON

MOBILE, AL ***** 251-***-**** ***********@*****.***

PROFESSIONAL

SUMMARY

Well-qualified and proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.

SKILLS • Order fulfillment

• Complaint resolution

• Report preparation

• Sale expertise

• Computer proficient

• MS Office proficiency

• Administrative support

• Data entry

• Service standard compliance

• Recordkeeping strengths

• Professional telephone

demeanor

• Route dispatch

• Multi-line phone talent

• Creative problem solving

• Receiving support

WORK HISTORY JUNE 2015-SEPTEMBER 2017

Social Service Caseworker Mobile County DHR AL

• I started off in Child Protection Unit and am currently in the Foster Care division

• Children are my.number one priority and then parents.Safety comes first dealing with them

• Plenty of paperwork and deadlines

• I make monthly contacts with children and parents some in town some not

• Offered support and direction to families and coordinated with court system and other community agencies for treatment

• Documented all progress in treatment plans, educational and recreational activities and maintained updated case records

• Ensured protection and stabilization of children and families

• Provided crisis intervention and case management services to child, family and legal guardians

• Supervised overall client services and acted as liaison between clients, caregivers and service providers

MARCH 2013-JUNE 2015

Sterilization Supervisor USA Women Children Hospital AL

• Schedule had to be done by myself, infection control was priority along with safety of my employees

• Documentation was my responsibility as well as training plus much more

• Including keeping counts and ordering supplies

• Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures

• Used sutures, staples, clips and other tools to close wounds

• Performed and documented pre-surgery and post-surgery sponge, instrument, and needle count

• Prepared instruments for terminal sterilization and reset surgical suites for next procedure

• Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures

• Controlled bleeding during procedures by applying hemostatic clamps, suture ligatures, and electrocautery equipment MAY 2006-AUGUST 2013

Sterile Technician University South Alabama Children And Women Hospital South Alabama, NY

• Washed and sterilized equipment using germicides and sterilizers

• Transported surgical instruments, draping material, intravenous solutions and equipment into the operating room

• Assembled, adjusted and examined each piece of equipment transported to the operating room

• Verified that all operating room equipment functions properly

• Used sutures, staples, clips and other tools to close wounds

• Collected, prepared, and disposed of medical specimens

• Performed and documented pre-surgery and post-surgery sponge, instrument, and needle count

• Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures

• Prepared instruments for terminal sterilization and reset surgical suites for next procedure

• Created safe operating environments for invasive and non- invasive procedures

• Controlled bleeding during procedures by applying hemostatic clamps, suture ligatures, and electrocautery equipment JANUARY 2006-MAY 2006

Bakery Aide The Fresh Market AL

• Decorated and merchandised quality bakery goods to build business reputation and revenue base

• Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation

• Mixed dough, scaled breads and cakes, fried doughnuts and performed all baking duties

• Replenished and rotated food items, following correct food cooling and storage procedures

• Managed inventory, labor, expenses and other operational processes

• Prepared assortment of chocolate bark, truffles and other hand dipped and molded chocolates

• Determined quantity of product to prepare for next day operation by maintaining detailed production schedule

• Baked consistent quality items by accurately mixing, dividing, shaping and proofing

• Established and maintained positive vendor relationships OCTOBER 2003-JANUARY 2006

Sales Associate Children's Place AL

• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue

• Tracked stock using company inventory management software

• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise

• Trained and developed new sales team associates in products, selling techniques and company procedures

• Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs

• Implemented up-selling strategies, encompassing

recommendation of accessories and complementary purchases

• Maintained organized, presentable merchandise to drive continuous sales

• Applied security and loss prevention training toward recognizing risks and reducing store theft

• Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral SEPTEMBER 1990-AUGUST 1999

Shift Leader Checker Restaurant, Titan Corporation AL

• Baked consistent quality items by accurately mixing, dividing, shaping and proofing

• Inspected completed dishes for best-in-class plating, aroma and food quality

• Cleaned areas regularly to maintain sanitation and safety standards and streamline service flow

• Prepared identical dishes numerous times daily with consistent care, attention to detail and quality

• Enhanced and maintained central standardized recipe and ingredient repository, including nutritional and cost information

• Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen

• Engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for business

• Scheduled and received food and beverage deliveries, adhering to food cost and budget

EDUCATION Masters: Social Work, Human Resource Management and Organization

University of South Alabama, Iowa City, AL, IA

2018

Bachelor of Science: Criminal Justice

Faulkner Christian University, AL

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