Sales Representative Customer Service

Baltimore, MD ***** 410-***-**** *********@*****.***

RASHEEAH BURRELL

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.

PROFESSIONAL

SUMMARY

SKILLS Product and Service

Knowledge

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● Trade Show Sales

● Commission Sales

● Creating Collateral

● Inside and Outside Sales

● Lead Prospecting

Consultative Sales

Strategies

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● Network Development

● B2B Sales

● Campaign Support

Product Management and

Pricing

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● B2B Sales

● Campaign Support

Product Management and

Pricing

●

BRAND CONSULTANT AND EDUCATOR 11/2018 to 07/2022

BBBE University, Baltimore, MD

SALES REPRESENTATIVE 02/2009 to 04/2018

CMG Beauty Supply, Baltimore, MD

WORK HISTORY

Planned, implemented and tracked sales and marketing strategies to promote brand products.

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Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.

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Conceptualized brand identity and developed unique accompanying graphic style and tone for use in communications.

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Developed and implemented favorable pricing structures balancing firm objectives against customer targets.

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Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking to support outreach.

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Organized and delivered training sessions to business owners for new product content and technological advancements.

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● Increased sales by offering advice on purchases and promoting additional products.

● Achieved monthly sales goals by promoting product benefits and enrolling new clients.

● Retained excellent client satisfaction ratings through outstanding service delivery.

● Trained and mentored new sales representatives.

Increased sales by offering consultation on products and services and applying customer service and upselling techniques.

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● Organized sales paperwork, presented proposals and finalized contracts.

● Attended advanced training sessions and conferences to increase product knowledge and MERCHANDISER 01/2006 to 05/2007

GBL Sales Inc., Columbia, Md

productivity.

● Expanded customer base and boosted profit within product line.

● Removed damaged, out-of-code, not-in-set and discontinued items from displays.

● Inspected merchandise for quality and arranged proper display location on floor.

● Monitored inventory levels and kept adequate stock in product displays on sales floor.

● Updated pricing and signage to complete product displays and educate customers.

● Verified products appeared at correct locations in proper quantities.

● Planned and coordinated product availability for advertising and promotion purposes. BCCC, Baltimore, MD

No Degree, Business Administration And Management, 09/2005 Walbrook High School, Baltimore, MD

High School Diploma, 06/2002

EDUCATION

READING I read books on self development and manifestation.

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