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Customer Service End Manager

Location:
Plano, TX, 75093
Posted:
February 15, 2023

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Resume:

Y

Hindistan

Yousif

469-***-****

hindistany****@gmai

l.com

Plano, TX 75093

SUMMARY

Knowledgeable Front End Manager proficient in risk mitigation, personnel management and financial oversight.

SKILLS

Cash transactions

Merchandising expertise

Employee development and training

Cash flow management

EXPERIENCE

Front End Manager

Addison, TX

Paesanos Cafe/ Aug 2021 to Current

Welcomed large volume of guests and improved overall customer service. Managed cash flow of store, including cashier operations, bookkeeping and security. Cultivated strong customer relations and developed effective customer service standards.

Handled payment processing and provided customers with receipts and proper bills and change.

Jewelry Salesperson

Plano, TX

Sams club/ Nov 2006 to Jan 2010

Provided excellent service to customers through active engagement, direct eye contact and listening skills.

Engaged positively with each customer, providing professional and polite support for sales and service needs.

Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.

Followed store opening and closing procedures as per company guidelines. Asked open-ended questions to ascertain what type of item customer desired, price range limits and recipient of item.

Managed and processed customer payments made by credit and debit cards as well as cash and provided correct change if applicable.

Restocked merchandise from inventory during downtime when items upfront became low.

Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.

EDUCATION AND TRAINING

Some College (No Degree)

Richland College

Dallas, TX



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