Bartender/Service Industry
Resume:
BS
Brandon Stoeckel
Professional Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Work History
Ciao - Bartender
Ithaca, NY
05/2017 - Current
Applebee's Neighborhood Grill & Bar (TL Cannon) -
Bartender/Server Trainer
Ithaca, NY
06/2015 - 05/2017
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
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Prepared custom drink orders by accurately measuring and mixing house ingredients.
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Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
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Crafted special drink and cocktail menu items for seasonal offerings.
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Upsold menu items to customers, driving up per sale revenues and maximizing profits
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Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers
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Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
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Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
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Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
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*************@*****.***
NEWARK VALLEY, New York 13811
Bold Profile
Skills
● Attending Multiple Customers
● Patron Rapport
● Patron Experiences
● Guest Satisfaction
● Error Identification
● Credit and Cash Transactions
● Handling Difficult Customers
● Stamina and Endurance
● Anticipating Guest Needs
● Recipe and Menu Memorization
Education
06/2006
SUNY College At Cortland
Cortland, NY
Bachelor of Science: Physical Education
Teaching And Coaching
06/1998
Whitney Point Senior High School
Whitney Point, NY
High School Diploma
Rent A Center Warehouse & Retail Store - Account
Representative
Sayre, PA
11/2014 - 08/2015
Explained menu items and suggested appropriate options for food allergy concerns.
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Served food and beverages promptly with focused attention to customer needs.
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Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
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Met with customers to discuss and ascertain needs, tailor solutions and close deals.
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● Negotiated prices, terms of sales and service agreements. Supported customer satisfaction through regular follow-up and communication.
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