Customer Service Computer Programmer

PROFESSIONAL SUMMARY

I’m an enthusiastic, punctual, dedicated, and meticulous employee. I’m focused on meeting work demands through determination, punctuality, and by having a positive attitude.

SKILLS & QUALIFICATIONS

Outstanding customer service skills with the initiative to engage clients

Excellent math, reading/writing, and communication skills

Exceptional attention to detail

Friendly, courteous, responsible, and honest worker

Excellent team work and work well autonomously

Self-motivated, tolerant and flexible to different situations

WORK HISTORY

ABM/Staff Power Global, Custodian – Austin, TX March 2022 to Present

Cleaned and supplied designated building areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning, etc.)

Carried out heavy cleansing tasks and special projects

Notified management of occurring deficiencies or needs for repairs

Followed all health and safety regulations

Daybreak, Caregiver/Residential Support Staff – New Braunfels, TX April 2019 to March 2022

Monitored residents with special needs in a group home overnight for their personal safety and security.

Maintained personal hygiene of all residents

Cooked and fed residents breakfast meals

Administered medications for each resident

Transported residents to an adult daycare center for adults with special needs

Performed minor cleaning duties such as dishwashing, laundry, sweeping and mopping kitchen floors

Followed all health and safety regulations, and reported any incidents involving residents

Texas Commercial Cleaning, Custodian – San Marcos, TX May 2016 to July 2018

Cleaned and supplied designated building areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning, etc.)

Carried out heavy cleansing tasks and special projects

Notified management of occurring deficiencies or needs for repairs

Followed all health and safety regulations

Texas Department of Human Services, Computer Programmer – Austin, TX January 1997 to January 2003

Wrote code using computer languages, such as C++ and Java

Worked closely with IT staff, managers, and end users in the organization to develop, maintain, and test computer programs

Responded to notifications by users of flaws in programs, identified malfunctioning code and rewrote programs

EDUCATION

Texas State University, Computer Science – San Marcos, TX 1996

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