Service Representative Customer
Resume:
Latoya Manker
Homestead, FL *****
************@*****.***
I am a very outgoing person I have experience in a lot of different fields such as medical, warehouse, childcare, customer service, packing and shipping also receiving as well as inventory anything you train me to do I can do
Authorized to work in the US for any employer
Work Experience
Contractor
Express pro's - Miami, FL
June 2022 to Present
Hired and oversaw subcontractors covering disciplines such as electrical and plumbing installation. Maintained positive relationships with all customers. Installed, aligned, and balanced new equipment.
Used hand tools to change worn cutting tools.
Maintained documentation for areas such as orders, activities, schedules and employee performance. Implemented changes requested by designers, owners or inspectors. Direct TV Sales Representative
DIRECTV - Cutler Bay, FL
January 2019 to August 2022
Direct tv sales representative placing orders for new customers for satellite tv or direct tv stream in or internet bundles as well etc
Tax Professional
Intuit /Sitel - Miami, FL
January 2022 to June 2022
Inbound cx calks device setup manually allow screen sharing Customer Service Representative
AvMed - Kendall, FL
January 2019 to April 2021
Cx service inbound calls open enrollment processing referrals for clients helping patients find doctor during open enrollment as well as. Pharmacies etc
Customer Service Representative
Sitel Group - Miami, FL
January 2018 to May 2020
Inbound cx service calls for questions and reference to there tax return etc Contractor
Staffing specifix - Miami, FL
January 2018 to August 2019
Trained with company experts to weld intricate parts. Picked orders from inventory locations.
Customer Service Representative
A-MED HEALTHCARE - Miami, FL
February 2012 to July 2018
Inbound calls outbound calls
• Assisted customers with a warm and professional attitude
• Assisted customers with questions
• Handled emails, inbound calls, and outbound calls
• Managed customer accounts
• Assisted with technical support duties
• Monitored claims and physician-related services
Customer Service Representative
Tagg - Fort Lauderdale, FL
January 2009 to May 2017
Facilitated [Type] orders and completed accurate entry in timely and efficient manner. Education
Associate of Science in Medical
Everest institute - Hialeah, FL
2005
High School Diploma
Miami northwestern senior high - Miami, FL
2003
Skills
• English
• Customer support
• Customer service
• Call center
• Inside sales
Contact this candidate