Vijay Narain
Skilled in the provision of strategic insight and in the interpretation of data, analysis of results and production of comprehensive reports. Collaborative communicator, continually focused on building client relationships to obtain comprehensive business requirements as well as aiming for growth of business with efficiency and quality.
*********.*****@*****.*** +971-**-******* +92-315-******* Dubai WORK EXPERIENCE
Sales Executive
Digipos Solution ADIB (UAE)
2017 - 12/2020,
Prospected & led business meetings with Gold and silver tier clients throughout the assigned territory.
Prioritised projects to meet crucial deadline and kept record of accurate and efficient client database.
Evaluated complex data sets in order to identify, analyse and interpret trends and patterns in client needs.
Merchant Sales for clients (shops) and other establishments Contacted current and new customers to discuss their needs and identified how could we align specific products and services to them.
Created sales contacts in the region with on and off site accounts.
Recorded accurate and efficient records of customer database using Microsoft Excel suite.
Sales Executive
Mashreq Banking (UAE)
2015 - 2017,
Led on signing new merchant agreements, trainings and fraud awareness.
Collaborated with employees to obtain a comprehensive understanding of the bank such as: SME, Corporate and Branches (cross sell P.O.S services). Increased Mashreq's share across all DUAL relations by 15%.
Tracked and identified new business opportunities, share the results with the business developmenet needs.
On timely revenue deliverables as per the cluster assigned. Worked proactively with new technologies and merchants to meet changing customer needs and requirements.
EDUCATION
BA
Allama Iqbal University
Under Process
SKILLS
Time Management Critical Thinking
Problem Solving Qualitative Research
Competitive Analysis Microsoft Office
Data Segmentation Significant Testing
LANGUAGES
Urdu
Native or Bilingual Proficiency
Punjabi
Full Professional Proficiency
English
Full Professional Proficiency
Pashto
Native or Bilingual Proficiency
INTERESTS
Cricket Driving
Achievements/Tasks
Achievements/Tasks
Courses
Page 2 of 2
WORK EXPERIENCE
Service and Support Officer
Mashreq Bank (UAE)
2014 - 2015,
Successfully implemented sensitive services on field projects such as ISO conversion, DCC & Salaam Loyalty program implementation across Abu Dhabi, Al Ain and Dubai. Issued cheques in case a broken terminal was received from client. Reported to Cluster Head.
Created a plan to meet all key clients and stores, maintained positive relationship.
Managed and supported team to reach targeted volumes as well as service levels.
Wrote off cases mnimised on timely and transaction slip retreival to be addressed to the merchant.
Delivered periodical Fraud Awareness training to all clients. Defended existing merchant relationshop from predatory relationships through superior service, relationship building and regular interactions.
Branch Sales Officer
Bank MISR
2013 - 2014,
Led on Branch Investigation Report, utilising statiscal techniques to interpret data, analyse results and produce comprehensive reports.
Led on Field Verification to confirm the applicant employment, to confirm location of employer, to prevent frauds by ensuring that the applicatant in employed and is designated and compensated, obtain any additional information that can influence credit decision.
Responsible for performing loss mitigation and recovery activities in accordance of legal guidelines
Managed collection of monthly dues from all tiers of customers.
Led on communication for broken payments etc.
Dsiputed cases and loan recovery.
Sales Associate
Sharaf Exchange Dubai L.L.C
2008 - 2013,
Marketed in automobile, created good relations in foreign currency.
Handled all types of telex transfer including: IME, Instant Cash and Western Union.
Responsible for collecting foreign currencies with customers and examined the currency notes for counterfeits.
Led on depositing and withdrawal of cheques and cash in large amounts, transferring cash to different branches in needed currencies, created transaction on labor camp.
Managed relationship with other exchange houses for bulk foreign currency.
Achievements/Tasks
Achievements/Tasks
Achievements/Tasks