Customer Service Front End
Resume:
Erin Denton
Apt **
Fox Lake, WI *3933
*********@*****.***
SKILLS
Excels at customer service and provides a smooth transaction from start to finish. Appeases disgruntled customers to promote a positive shopping experience. Teaches and trains new hires and seasoned associates for continued success in their employment.
EXPERIENCE
Wal-mart, Portage, WI- Front end Coach
November 2021-Present
●Teach and develop team leads.
●Recognize and reward my associates and leads for customer service and other achievements.
Wal-mart, Jefferson, WI - Team Lead
July 2019 - November 2021
●Create a positive customer-centered atmosphere.
●Recognize and reward above-and-beyond customer service.
●Address concerns with customers and associates.
●Merchandising shelves and featured products.
●Up-selling with related items.
●Teaching, training and developing associates.
Fort Kidz, Fort Atkinson, WI - Lead Teacher
September 2018-December 2019
●Maintain a safe environment and care for seven children
●Sole teacher responsible for planning and preparing weekly lessons and meals.
Young Scholars Learning Academy - Lead Teacher
January 2016-September 2018
●Care for and teach multiple children in a team environment.
●Evaluate student progress and review with guardians.
EDUCATION
Bellevue University, Nebraska - Business Leadership and Management
February 2018-Nov 2021
Classes include oral communication, writing, merchandising, advertising and management.
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