Data Entry Customer Service

PROFESSIONAL SUMMARY:

Interact with customers to provide information in response to inquiries about products and services and to manage and resolve complaints.

EXPERIENCE:

**/**-*/** *** TECHNOLOGIES New York, NY

Paraprofessional

●Help the kids with homework, play, and interact with their peers.

●Planned and executed lesson plans.

●Collaborated with colleagues to integrate new activities.

●Participated in education conferences and workshops.

●Experience in managing, motivating teams and training.

03/12–11/16 ACCENT HOME CARE Brooklyn, NY

Home Health Aide

●Maintained records of patient’s care, condition, progress, or problems to report and discuss observations with supervisor or case manager

●Prepared meals and assisted patients to dress, bathe and groom self, Changed bed linens.

●Provided patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming

●Checked patients' pulse, temperature, and respiration

10/10–02/11 ABERCROMBIE & FITCH New York, NY

Cashier (Seasonal)

●Managed monetary transactions from customers and employees in payment for and services, and recorded amounts received

●Received checks and completed credit-card transactions from customers and employees.

●Counted money to verify amounts and issued receipts for funds

●Disbursed funds and recorded financial transactions, made change, cashed checks, issued receipts and tickets to customers

07/10–10/10 DUANE READE New York, NY

Cashier

●In charge of processing sales transactions and order returns between customers and store

●Insured accuracy of payments which included the verifying of ID, checking for bad bills and scrutinizing credit card information

●Trained new employees with register operations and merchandise sales

●Established or identified prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners

11/07–06/09 LOEHMANN’S Brooklyn, NY

Sales Representative

●Responded to all customer inquiries in a quick and courteous manner

●Interfaced with customers to answer questions regarding products, pricing, shipment dates, and various store

●Conducted inventory reports to insure proper stock volume and reordering accuracy

EDUCATION:

05/13

Introduction To Health Insurance New York, NY

• Introduction to CPT and ICD-9 coding • Scheduling Patients Appointments

•Electronic Medical Records Management

04/13 STRIVE, Inc. New York, N.Y

Office Operations Training

• Certification in Microsoft Word 2007 • Certification in Microsoft Excel 2007

• Outlook Training • Customer Service

• Data Entry • Typing

06/22 TOURO UNVERSITY New York. N.Y

Associate Degree

01/10 CANARSIE HIGH SCHOOL Brooklyn, N.Y

High School Diploma

SKILLS: Multi-tasks, write clearly and concisely, speaks effectively, listens attentively, self-confident, accepts responsibility, gathers information, manages details, manage conflicts, works well with others, supportive, identifies problems, meet deadlines, manage project effectively, confidently speaks in public

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