Customer Service Assistant Manager

**** ***** ****

Philadelphia,PA

470-***-****

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Janayah Mcnair

Education

Shaw University, Raleigh, North Carolina

Mass Communications August 2018 - May 2019

Mastery Charter School, Shoemaker Campus

General Education September 2014- June 2018

Graduated- Diploma Earned

EXPERIENCE

Amazon, Philadelphia — Assistant manager

09 2021 - 01 2023

● Sorting package making sure nothing is delayed

● Checking on the truck making package are not damaged Acme markets,Philadelphia — Customer service

08 2019 - 12 2020

● Answering the phone taking returns

Experience

Shaw University, Student Accounts Department September 2018 – April 2019

■ Responsible for handling clerical tasks

■ Handling incoming calls, scheduling appointments, and other communications

■ Updating and Filing paperwork and other documents Look Here Studio January 2018 – April 2018

■ Preparing clients for services

■ Responsible for handling clerical tasks

■ Stocking products

Skills

Possess exeptional customer service skills and excellent communication skills.

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