velvet Moore
Petersburg, VA *****
*****.******@*****.***
Authorized to work in the US for any employer
Work Experience
International Customer Service Representative
Alorica - Newport News, VA
November 2019 to Present
Assist with international shipping needs for international and domestic shipments. Provide assistance with starting claims and updating customers on statuses of shi Fraud and dispute specialist
Capital One - Richmond, VA
March 2022 to October 2022
Assist customers with fraud and dispute claims
Wax assembly associate
Canon U.S.A., Inc.
September 2019 to October 2019
Assemble wax parts use of hot tip box and other materials Materials Handler
Dan Daniels Distribution Center - Newport News, VA June 2018 to May 2019
Loader, palletize, rt scan, shrink wrap, forklift usage Crew Member
McDonald's - Newport News, VA
September 2011 to October 2011
was to prepare food and take orders..
Education
High school or equivalent in na
Denbigh High School - Newport News, VA
September 2009 to September 2011
Skills
• Data Entry (1 year)
• General Office (1 year)
• Typing
• Microsoft Word
• Administrative Experience
• Microsoft Office
Assessments
Organizational Skills — Proficient
June 2019
Arranging and managing information or materials using a set of rules. Full results: Proficient
Data Entry — Highly Proficient
June 2019
Measures a candidate's ability to accurately input data and effectively manage databases. Full results: Highly Proficient
Merchandise & Supply Storage — Highly Proficient
June 2019
Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise.
Full results: Highly Proficient
Scheduling — Proficient
June 2019
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Proficient
Customer Focus & Orientation — Expert
June 2019
Responding to customer situations with sensitivity. Full results: Expert
Problem Solving — Proficient
June 2019
Analyzing relevant information when solving problems. Full results: Proficient
Proficiency with Microsoft Office: Mail & Calendar (PC) — Highly Proficient June 2019
Using Microsoft Office Mail and Calendar tools to manage workload. Full results: Highly Proficient
Critical Thinking — Familiar
June 2019
Using logic to solve problems.
Full results: Familiar
Attention to Detail — Completed
June 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Data Entry Clerk — Expert
June 2019
Maintaining data integrity by detecting errors.
Full results: Expert
Attention to Detail: Inventory — Proficient
July 2019
Applying systematic processes for managing and storing products and merchandise. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
haven't had a chance to get out in work,received a kidney transplant may,28,2017,and im a year out and ready to work .very quick learner and would really like a chance to learn new skills and pursue a career.