Mail Agent Booking

Jalal ELHAOURATI

Tel: 067-***-****

********@*******.***

** ** * *** ****** 1 appt 16 Ain Sebaa, Casablanca, Morocco OBJECTIVE

Make available my diplomas and my 18-year-old experiences for a stable job, and a new opportunity in Quebec

TRAINING

Gateon training 2003 - 2004

ROYAL AIR MOROCCO • Casablanca

PNC diploma Jan. 2001 - Feb. 2003

ETDUAL Training • Casablanca

Baccalaureate level Sept. 2000 - June 2001

IMESTA • Casablanca, Morocco

SKILLS

Reservation, Registration.-Coordination, Transit.-Masters the computer tool, network maintenance, telecom distribution, sorts email delivery WORK EXPERIENCE

Bilingual technical support 2019 - Today

XCEED/Videotron • Casablanca

Retention Agent / SFR 2018 - 2019

B2S • Casablanca

Mail Agent 2015 - 2017

Post Morocco

Flight+Hotel booking agent 2012 - 2015

ATENTO • Casablanca

technical support manager 2008 - 2011

Phone assistant • Casablanca

account manager 2007 - 2008

Phone assistant • Casablanca

Operating sales agent. 2004. 2006

RAM • Casablanca

VOLUNTEERISM

civil and aeronautical first aid rescue 2004 - 2006 HUB Mohamed 5 • Casablanca

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