TARA
WALCH
advcb6@r.postjobfree.com
Parker, CO 80138
Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise. Looking to find a dedicated career as an Insurance Adjuster, to gain must-have experience. Genuine and strong empathic nature.
PROFESSIONAL SUMMARY
Co-op Financial Services (Call Center) - Financial Services Representative
Mom's Best Friend Agency - Nanny
10/2020 - 01/2022
WORK HISTORY
Accurately processed routine financial transactions such as transfers, for customers.
•
Maintained regular contact with clients to inform about transactions and performance.
•
Responded to customer questions and concerns or
escalated to supervisor for resolution.
•
Corresponded with customers and conferred with
coworkers to answer inquiries, discuss market
fluctuations or resolve account problems.
•
• Managed over 50 customer calls per day
• Supervised and ensured infant's and toddler's safety Organized and cleaned home after activities by picking up toys and straightening up play room.
•
Played games, worked on puzzles and read books to
young children.
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• Bottle fed infants
Prepared tasty, healthy meals for children to encourage good eating habits.
•
• Engaged with children on age-appropriate level.
Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
•
SKILLS
• Active listener
• Empathic individual
• Excellent communicator
• Customer Service focused
• Ability to multitask
• Organizational skills
Works great in a team
environment
•
Collin College
Plano, TX • 05/2022
Associate's degree
Alta Vista High School
Vista, CA • 07/2002
High school diploma
EDUCATION
CERTIFICATIONS
CPR/First-Aid/AED
certified
•
TX All-lines Adjuster's
License
•
Mercy Wine Bar - Hostess
05/2019 - 02/2020
Metro-Pet Services - Professional Dog Walker
01/2013 - 02/2020
Trader Joes - Cashier, Crew Member
08/2012 - 03/2015
Supported children in play activities, meals and snacks, hygiene and socialization.
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Manage front waiting area and maintain and organized seating chart
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Review nightly specials in detail in order to inform and offer suggestions
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Ensure guests are comfortable are kept informed of their waiting times
•
Assist manager with coordinating reservations and set-up for large parties
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• Offer solutions to address guest complaints
• Organize and schedule request for services
Performed specific instructions to care for variety of animals
•
Fed, walked and cared for dogs during owners' absences and out-of-town trips
•
Developed strong personal relationships and trust with dogs through vocal affirmations, petting and
pre-approved treats
•
Maintained pace according to size, age and agility to offer individualized walking experience for each dog
•
• Performed monetary transactions
• Loaded and stocked shelves
Worked closely with leaders to ensure highest level of customer service
•
• Performed various duties upon request
ADDITIONAL INFORMATION
• Authorized to work in the US for any employer