Data Entry Sales Associate

Gloria Jean Roberts

TEL: 516-***-**** /********@*****.***

Have previous experience in Specialized Customer Service/ Order & Data Entry/Filing/Faxing/ Clerical WINDOWS ON THE LAKE-Lake Ronkonkoma< NY March-2021-June-2021 Catering Hall-Hostess

RMS MERCHANDISING-Brooklyn, Indiana- November-2020-Present Merchandiser

LEVY RESTAURANTS/COMPASS GROUPS-Flushing, New York August-2018-September-2018 US OPEN-Barista/Cashier

● Make and Serve cold and hot brewed coffee, Serve desserts, pastries, cookies,

● Make Cappuccino, Lattes, Grind fresh coffee, Make cold brew for the following day, made Iced Lattes with whipped cream and chocolate syrup

● Check out Guest’s purchases, interacted with the Players, Umpires, Coaches and Players Families, The Media.

● Opened and Closed. Replenished the snacks and desserts in the display cases. WEST SIDE CAMPAIGN AGAINST HUNGER, New York, NY June 2017- 2018 Chef Training Program

● learning culinary terminology, knife cuts, baking, dry/wet cooking methods, butchering techniques, nutrition, menu-planning, and culinary math

● Studying food handling and sanitation in preparation for NYC Food Handler’s License examination

● Learning about My plate, portion size, and basic nutritional fundamentals

● Cooking and Serving restaurant style meals for food pantry customers

● Volunteering in Food Pantry – stocking deliveries and assisting food pantry customers

● Presenting cooking demonstrations and educating food pantry customers on benefits of nutritional ingredients available

● Part of the training was catering parties at the church and nursing homes. We also catered fundraising banquets. MEALS ON WHEELS GODDARD RIVERSIDE, New York, NY July 2017 – 2020 Volunteer

● Meals on Wheels Kitchen Volunteer – food preparation of 500/1000 meals ELIZABETH'S NEIGHBORHOOD TABLE/Gabriellas, New York, NY HOSTESS 2016-2020

● Greet customers as soon as they walk through the door

● Provide patrons with accurate wait time estimates during busy periods

● Maintain a neat, organized front of the house environment

● Seat guests and take initial drink orders as needed to ensure ideal speed of service

● Assist with opening/closing tasks and side work as needed

● Learn food and beverage menu

● Rotate seating between different stations to ensure even workloads for wait staff

● Answer phones and schedule reservations with large H&R BLOCK., Northport, NY 2015-2016

Receptionist

TJA Publications-Melville, NY 2014

Customer Service

GREENLAWN BAKERY-Greenlawn, NY 2013-2014

Sales Associate/Server

NEW YORK MORTGAGE CO, Melville, NY 2011-2012

Customer Service

Bloomingdale's-Huntington, NY 2006-2010

Sales Associate

AAA JOB DEVELOPMENT CORP-Massapequa, NY 2000-2011

Admin Assistant- Assist finding employment, gather personal Job info and enter data in computer, Answer phone calls, Setup interviews, bookkeeping. Billing, AP/AR.

Revise resumes, file, answer phones and interview. MS Word Windows DR. Wallace-DC- Huntington, NY 2003-2009

Medical Office Receptionist Job Duties:

● Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.

● Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.

● Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.

● Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.

● Ensures availability of treatment information by filing and retrieving patient records.

● Maintains patient accounts by obtaining, recording, and updating personal and financial information.

● Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.

● Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.

● Help tributes to team effort by accomplishing related results as needed.

● Familiar with HIPPA and has knowledge of HFCA Forms. Skills/ Qualifications: Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Cards

● patients in distress by responding to emergencies. Windows XP, 2000, and 10, Outlook, MS Word, Adobe,

● Protects patients' rights by maintaining confidentiality of personal and financial information.

● Maintains operations by following policies and procedures; reporting needed changes.

● Contract Management, Organization, Attention to Detail, Scheduling, Word Processing

● A/P A/R, Billing, Collections

EDUCATION: OHIO ART INSTITUTE- Dayton, Oh-1977-1980 COMPUTER PROGRAMMING SCHOOL-NYC 1982-1984

WILSON TECH- Northport, NY 2006-2008

NYS REAL ESTATE SCHOOL-Syosset, NY 2015

NEW YORK BARTENDING SCHOOL-NYC 2018

WSCAH CHEF CULINARY PROGRAM-NYC 2017

SUMMARY:

CUSTOMER SERVICE: Previous Experience in Tax Preparation, Telemarketing,, Team Player, Leadership Qualifications and able to follow directions. Have a great deal to bring to the table from my experience. Able to adapt to any situation, willing to learn new and exciting things, have received many of my positions On the Job Training. I am a Career Changer. Looking for a company to grow in. Can work well under pressure in a fast-paced environment. Looking for Medical, Dental Benefits, 401K, $40K-65K per year Paid Vacation. Has its own Transportation. F/T or P/T Seeking to return to the Administrative field after a brief career change.

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