Tori-Ann S.
Barclay
Elmont, NY,11003
**************@*****.***
EXPERIENCE
Sunrise Medical Laboratory
Billing Specialist
(Aug 2022- Present)
● Generating request refunds for overpayments
● Work and manage relationships with approved
agencies helping with the collection process/
resolving disputes.
● Maintain best practices with registration, charge entry, payment posting, and referral and authorization process and enforce point of service collections.
● Data entry
● Maintain billing department
America’s Best Contacts & Eyeglasses
Optician
(12/2021-08/2022)
● Greeting customers
● Answering phone calls
● Compute Optical Sales in accordance to prescriptions
● Cleaning responsibilities
● Data Entry
● Adjust eyeglasses
Walgreens-Pharmacy Technician
(10/2021-12/2021)
● Obtains process prescriptions and patient and drug information using pharmacy systems
● Assists with and also coaches pharmacy technicians in pharmacy systems operations and coaches cashiers in the operation of pharmacy cash registers
● Delivers a unique, delightful, and distinctive
customer
● Resolves the issues that customers may have and
answers their questions to guarantee a positive
customer experience
SKILLS
● Multi-tasking ability
● Computer proficiency
● Adaptability
● Good telephone etiquette
● Time management skills
● Memorization And Recall
● Documentation And Reporting
● Conflict Resolution
● Friendly demeanor
EDUCATION
Floral Park Memorial High School
210 LOCUST ST., FLORAL PARK, NY
11001
High School Diploma
2013-2019
Year of Graduation-2019
Nassau Community College
1 Education Dr, Garden City, NY 11530
(Jan 2020- Mar 2022)
● Data Entry
● Operation of cash register
P.C. Richard & Son - Cashier/Customer Service
Representative (02/2019- 10/2020)
● Processed POS transactions, including checks, cash and credit purchases or refunds.
● Completed manual and machine counts of funds for transactions valued at over $10,000.
● Checked bills with counterfeit pens and examined coins to spot and foreign currency.
● Recordkeeping compliance.
● Answering and redirecting incoming call
● Scheduling appointments
● Data Entry