JANETTE MONTOYA

**** ******* ** **, ***********, NM 87114 C: 623-***-**** advc48@r.postjobfree.com

Summary Hard working and energetic leader with great communication skills and a passion for building relationships, problem solving, coaching and development.

Experience

Ulta Beauty February 2019 – Present

Services District Leader – Multi Unite Leader- NM/EL Paso TX

Influence, coach and develop Services Managers, General Managers, and their teams to consistently deliver sales growth in hair, skin and Benefit Brow services, as well as Boutique/Prestige brands and Pro Hair/PCA/Prestige Skin categories. Additionally, support and drive performance of Ulta Beauty at Target shops, focusing on the guest experience and Ulta Beauty loyalty program.

Sephora September 2017 – January 2019

Services Manager/Co Manager – Albuquerque, NM High Volume store. Team of 50+ Delivering the best experience in the beauty business.

Develop and inspire a team of salespeople to deliver an amazing customer experience. Managed the Cosmetics/Skincare and Fragrance departments, accountable for events, classes, promotions, visual merchandising execution, recruiting, hiring, and training/educating. Lead by example through the demonstration of product knowledge, active listening, and an unrivaled passion for beauty, inside and out. Conducted strategic recruitment activities including attending/coordinating job fairs, conferences, and other special events. Delivered and negotiated job offers or rejections to applicants.

Sephora June 2016 – September 2017

Skincare Specialist/Co Manager – Albuquerque, NM

Focus on successful execution of visual merchandising plans to grow sales in Skincare. Brand and Product Expertise, Staffing, and Leading By example. Work collaboratively with brands/Vendors to develop merchandising and promotional support, partnering with store team to ensure all programs meet the company standard. Client engagement, Selling Skills, Skincare and Cosmetics Applications and Certifications, coaching developing talent, Building partnerships.

Sephora October 2011 – June 2016

Color Specialist/Co Manager – Albuquerque, NM

Accountable for developing high-performing services teams, staffing, leading by example, implementing, and growing the employee Culture Committee. Driving sales, Developing Direct Reports through Education and Delegation. I posses High Ethical, Client Service and Leadership Standards. Strategic Planning on a store operations level. People Development, Human Resources.

Sephora- December 2009 – October 2011

Manager, Color Lead – Albuquerque, NM Area

Director in charge, Role Model, Store Operation, Team Development, Supervisor of Color Cosmetics Store Team, Cashwrap, Events, People Development, Beauty Studio Makeup Services online booking and appointments.

Sephora- August 2008 to December 2009

Color Consultant - Albuquerque, NM area

Duties include Excellent Client Service, ensuring customer satisfaction, Makeup Artist. Provide opportunities for staff training in the latest techniques in the cosmetology industry. Oversee Color Cosmetics condition in terms of appearance, cleanliness, and safety, as well as all supply inventories.

Hillson’s Western Wear- January 2003 to August 2008

Assistant Store Manager- Albuquerque, NM

Develop and coordinate execution of store merchandising program, working cross-functional with store visual merchandising teams. Develop plan for retail training across distribution channel, and coordinate and/or conduct training activities. Partner with Store Operations team on planning of store sets, including store footprint, shelving, and cash wrap placement. Continue to manage a team of 10 salespeople, collaborate with Vendors on new line of clothing, shoes, boots, accessories. Conducted strategic recruitment activities including attending/coordinating job fairs, and other special events. Delivered and negotiated job offers or rejections to applicants.

Education Albuquerque High School-1997

High School Diploma

Contact this candidate