Customer Service General Manager
Resume:
Aimee Valentine
Management
* ***'s Drive
Swansea IL 62226
****************@*****.***
Skills
Management background of 25 years with exceptional success in sales growth and gross profit. I have detail knowledge with profit and loss and developing great relationships with vendors and customers. I have a successful training background and have developed many employees to higher positions.
Certifications
Servesafe and Food Handlers License
Dept. of Health Bi State region
President Award 2 consecutive yrs.
Experience
CRACKER BARREL, Troy, IL
March 2017- Current Sr. Associate Manager
Managing daily operations on both restaurant and retail areas. Focus on delivering outstanding customer service. Driving sales and productivity.
Loves Travel Stop, New Baden, IL
January 2015 - January 2017 General Manager
●Reviewed financial statements, sales or activity reports to measure productivity and goal achievement.
●Managed the movement of goods into and out of production to ensure efficiency and effectiveness. Performed sales floor work, greeting and assisting customers, stocking, and taking inventory.
Pilot Flying J, Pontoon Beach, IL
November 2007 - November 2014 Co-Manager/General Manager
●Overseen daily operations, sales, p&l, and payroll.
●Trained and managed employees.
●Focused on building strong guest relations.
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