Flight Attendant

VICTORIA

ANTHONY

Flight Attendant

*************@*****.***

(234) 902-***-****

Lagos State, Nigeria

EDUCATION

Bachelor of Science

Accounting

University of Port Harcourt

**** - ****

Port Harcourt

CERTIFICATION

Certified Flight attendant (

Boeing 737-300 /400/500) -

Lagos Aviation Academy

SKILLS

Customer Service

Verbal Communication

First Aid/CPR

Flight Reports

Airline Safety Regulations

Conflict Management

Adaptability

Leadership

LANGUAGES

English

CAREER OBJECTIVE

Passionate about promoting lasting customer satisfaction delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employe engagement and boost performance. WORK EXPERIENCE

Customer Care Representative

Saybrook Distribution, Aba

2018 - 2021 Aba

Provided excellent customer care by responding to requests, assisting with product selection, and handling ordering functions. Promoted superior experience by addressing customers' concerns, demonstrating empathy, and resolving problems swiftly Communicated professionally with colleagues, freelancers, and clients.

Receptionist

Casablanca, Port Harcourt

2015 - 2018 Port Harcourt

Greeted incoming visitors and customers professionally, and provided friendly, knowledgeable assistance.

Resolved customer problems and complaints.

Managed multiple tasks and met time-sensitive deadlines

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