Service Representative Data Entry
Resume:
Maria Del Chiaro
**** *** ***** *****, *******, CA 94531
********.*****@*****.***
JOB OBJECTIVE
To advance my career with a position that utilizes my qualities as a dependable hard working professional who provides outstanding customer service, efficiently completes high volume workloads and exceeds goals.
RELATED SKILLS
Hard-working, self-motivated team player
Enthusiastic, creative, confident and reliable
Bilingual in English and Tagalog (Also speak Spanish non-fluently)
Great at multi-tasking and enjoy a fast paced working environment
SUMMARY OF QUALIFICATIONS
Dedicated and competent professional with a proven record of success
Highly organized and articulate with extensive customer service experience
Strengths surrounding problem solving and follow through, very detail orientated
Maintain a high level of performance and professionalism under pressure
Willingness to accept and tackle multiple tasks simultaneously
Ability to promote, explain significance and gain customer commitment
Computer Terminal: Ability to type 46wpm, fax machine, photocopier, calculator, filing and typing documents. Very knowledgeable of Word, Excel, PowerPoint.
Extensive cross-sell experience
Answered and made outbound calls (at least 50+ calls)
Store key holder and vault holder
PROFESSIONAL EXPERIENCE
Wells Fargo November 2014- Present
Personal Banker
Determined and aggressive to strive for sales.
Great with promoting credit cards.
Very persuasive and naturally skilled at consulting clients and offering solutions
Excellent customer service and communication skills in person and by phone
Cash Handling experience in fast-paced environment
Calling leads and ensuring to offer what’s best for the customer
Understands drawer-counting principles and reconciliation
Maintains confidentiality regarding customer account information
Outgoing, friendly and professional demeanor
California Check Cashing August 2012- October 2014
Customer Service Representative
• Processed money orders, cashiers and travelers’ checks and loans (car title, signature and motorcycle loans)
•Maintain contact with clients regarding cash and checking services • Balance cash drawers in the beginning of shift and after • Cross-selling bank products and services (such as pre-paid visa cards, car insurance, western union) • Transfer funds and accept loan payments • Examine checks for endorsements • Perform data entry services regarding clients’ accounts and transactions
Did marketing calls and went door to door promoting our services.
Best Buy, October 2010 – June 2012
Sales Excellence Specialist/ Computers and Tablets Specialist
Processed all aspects of customer transactions such as; purchasing, returns, exchanges, merchandising, and cash handling.
Communicated with customers daily in a friendly manner and assisted more than one hundred customers daily with merchandising selections and pricing.
Applying customers for credit cards and promoting special financing offers. Signed people up for 2 year contracts for cell phones, internet on the go, etc...
EDUCATION
Pittsburg High School, California 94565
High School Diploma, August 2006 – June 2010
Honor Roll Recipient and Honor Court all 4 years.
REFERENCES
Available upon request
Contact this candidate